Ricoh MPC2500 cannot print coloured JPG.

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  • richard lee
    Technician
    • Jun 2014
    • 13

    #1

    [Misc] Ricoh MPC2500 cannot print coloured JPG.

    Hi,

    We have a Ricoh MPC2500. We can print coloured PDF but cannot print coloured JPEG.
    The message said that we are not authorized. (something like that).

    Is there a setting for this?

    Thank you.
  • amir ricoh
    Junior Member
    • Feb 2018
    • 5

    #2
    Re: Ricoh MPC2500 cannot print coloured JPG.

    hi if u cannot print colour better u check your driver printer set colour or black white, if set colour please login web image & checking your acces colour enable or disable

    Comment

    • richard lee
      Technician
      • Jun 2014
      • 13

      #3
      Re: Ricoh MPC2500 cannot print coloured JPG.

      Originally posted by amir ricoh
      hi if u cannot print colour better u check your driver printer set colour or black white, if set colour please login web image & checking your acces colour enable or disable

      I can print PDF format in colour. Jpeg can print in black and white but not in colour.

      Comment

      • amir ricoh
        Junior Member
        • Feb 2018
        • 5

        #4
        Re: Ricoh MPC2500 cannot print coloured JPG.

        Originally posted by richard lee
        I can print PDF format in colour. Jpeg can print in black and white but not in colour.
        Yess that why i say you check your driver printer mybe in the driver printer set black white not colour if set black white no wander you cannot print colour

        Comment

        • richard lee
          Technician
          • Jun 2014
          • 13

          #5
          Re: Ricoh MPC2500 cannot print coloured JPG.

          Originally posted by amir ricoh
          Yess that why i say you check your driver printer mybe in the driver printer set black white not colour if set black white no wander you cannot print colour

          is already in colour. Default is in colour.

          Comment

          • amir ricoh
            Junior Member
            • Feb 2018
            • 5

            #6
            Re: Ricoh MPC2500 cannot print coloured JPG.

            Originally posted by richard lee
            is already in colour. Default is in colour.
            Make sure your driver printer at AVANCED(printing defaults) set colour then PRINTING PREFERENCES set colour is not same set no wander you cannot print

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1095

              #7
              Re: Ricoh MPC2500 cannot print coloured JPG.

              Open the jpg file, click file,print, select printer properties, I bet that Black and White is selected.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37377

                #8
                Re: Ricoh MPC2500 cannot print coloured JPG.

                You might want to check the file permissions of the jpeg. What software are you using to open and attempt to print the jpeg with or are you just trying to right click and select print.Have you tried using IrfanView?

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #9
                  Re: Ricoh MPC2500 cannot print coloured JPG.

                  Originally posted by amir ricoh
                  hi if u cannot print colour better u check your driver printer set colour or black white, if set colour please login web image & checking your acces colour enable or disable
                  no he said they CAN print color PDF's .... just not JPEGS.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #10
                    Re: Ricoh MPC2500 cannot print coloured JPG.

                    Originally posted by amir ricoh
                    yess that why i say you check your driver printer mybe in the driver printer set black white not colour if set black white no wander you cannot print colour
                    damn
                    man... Read he -= can =- print color pdf's... Not jpegs....

                    Comment

                    • richard lee
                      Technician
                      • Jun 2014
                      • 13

                      #11
                      Re: Ricoh MPC2500 cannot print coloured JPG.

                      Originally posted by slimslob
                      You might want to check the file permissions of the jpeg. What software are you using to open and attempt to print the jpeg with or are you just trying to right click and select print.Have you tried using IrfanView?

                      Thank you all,


                      Was doing trial and error, and discovered this..


                      -open jpeg file with photo - print only B&W
                      -open Jpeg file with Windows Photo viewer - print only B&W
                      -open Jpeg file with paint - can print colour
                      -open Jpeg file with snagit - can print colour
                      -Open Jpeg file with paint 3D - can print colour


                      I was using the top 2 all these while. Damn..

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