Ricoh SP5300 - Paper Lift clicking on a full Paper tray 1 - ok when half full

[dave w]

This may be helpful and some help please

Customer complaint was a loud clicking noise from the printer.



Visually all looks fine, No evidence of gear wear on thelift mech.On close inspection the gear had some movement which mademe look at the gear itself by removing it, on removal it was obvious what wasthe cause of the Loud click.
5300-1.jpg5300.jpg

The post that holds the gear in place has broken away fromthe plastics

My question is - is there a part number for the plastics that the post is on as the manual is not very helpful
5300 drive.JPG

Thanks in advance
Dave w

[sturmtrooper]

Re: Ricoh SP5300 - Paper Lift clicking on a full Paper tray 1 - ok when half full

This may be helpful and some help please

Customer complaint was a loud clicking noise from the printer.



Visually all looks fine, No evidence of gear wear on thelift mech.On close inspection the gear had some movement which mademe look at the gear itself by removing it, on removal it was obvious what wasthe cause of the Loud click.
[ATTACH=CONFIG]39444[/ATTACH][ATTACH=CONFIG]39445[/ATTACH]

The post that holds the gear in place has broken away fromthe plastics

My question is - is there a part number for the plastics that the post is on as the manual is not very helpful
[ATTACH=CONFIG]39446[/ATTACH]

Thanks in advance
Dave w

Yes the part was added to the parts catalog at the end of last year along with a bulletin for this issue, I will attach the bulletin which also includes the part number.

rfg077945.pdf

[dave w]

Re: Ricoh SP5300 - Paper Lift clicking on a full Paper tray 1 - ok when half full

Yes the part was added to the parts catalog at the end of last year along with a bulletin for this issue, I will attach the bulletin which also includes the part number.

[ATTACH]39447[/ATTACH]

Many thanks strumtrooper - a propper trooper
this is why Copytechnet is my Bible.

BIG thanks again.

Dave w