ricoh mp c5000 has error sc120

[Mukasa]

Hi Techs
sorry this machine ricoh mp c5000 has error sc120 , i have tried to check all the toners specially black .
what can i do.
godfrey

[TonerMunkeh]

Re: ricoh mp c5000 has error sc120

SC120 - Scanner home position error 1 - The scanner home position sensor does not detect the “OFF” condition during
operation.


• Scanner motor driver defective
• Scanner motor defective
• Harness between SIO board and scanner motor disconnected
• Scanner HP sensor defective
• Harness between SIO and HP sensor disconnected


1. Check the cable connection between the SIO board and scanner motor.
2. Check the cable connection between the SIO and HP sensor.
3. Replace the scanner motor.
4. Replace the HP sensor.

[sandmanmac]

Re: ricoh mp c5000 has error sc120

Hi Techs
sorry this machine ricoh mp c5000 has error sc120 , i have tried to check all the toners specially black .
what can i do.
godfrey

You've opened 2 separate threads today including this one:
Ricoh MP 5000 error sc 200
This thread apparently only started because you indicated the wrong SC in your first one!
Your only solution has been to check the toners -especially black (for some reason).
Neither of the issues have ANYTHING to do with toner.
You obviously have no technical experience, so call a tech.

[Mukasa]

Re: ricoh mp c5000 has error sc120

You've opened 2 separate threads today including this one:
Ricoh MP 5000 error sc 200
This thread apparently only started because you indicated the wrong SC in your first one!
Your only solution has been to check the toners -especially black (for some reason).
Neither of the issues have ANYTHING to do with toner.
You obviously have no technical experience, so call a tech.

Thanks , yes i went ahead and checked the scanner ,opened the glass off ,cleaned the sensor and the mirrors .
When i powered still the scanner carriage doesn't move at all and the lamp doesn't light .
This error has been on and off for the last one month but this time its permanent .
i will check the motor tomorrow but if you think of any solution please send it to me .

Godfrey

[slimslob]

Re: ricoh mp c5000 has error sc120

Do you even have a service manual or are you just too lazy to check it?

[sandmanmac]

Re: ricoh mp c5000 has error sc120

Thanks , yes i went ahead and checked the scanner ,opened the glass off ,cleaned the sensor and the mirrors .
When i powered still the scanner carriage doesn't move at all and the lamp doesn't light .
This error has been on and off for the last one month but this time its permanent .
i will check the motor tomorrow but if you think of any solution please send it to me .

Godfrey

Your solution is 1 of the 4 options listed above!
How about this....you go ahead and actually do what's been suggested, and get back to us afterwards
TIP: it's not just a dirty sensor!

[Oze]

Re: ricoh mp c5000 has error sc120

You've opened 2 separate threads today including this one:
Ricoh MP 5000 error sc 200
This thread apparently only started because you indicated the wrong SC in your first one!
Your only solution has been to check the toners -especially black (for some reason).
Neither of the issues have ANYTHING to do with toner.
You obviously have no technical experience, so call a tech.

AND...you cost me a 20.......

[Wild Bill]

Re: ricoh mp c5000 has error sc120

AND...you cost me a 20.......

I lost a $20.00 also, please pay attention sir!

[Phil B.]

Re: ricoh mp c5000 has error sc120

Do you even have a service manual or are you just too lazy to check it?

more than likely no manual and NOT a tech!

[Mukasa]

Re: ricoh mp c5000 has error sc120

more than likely no manual and NOT a tech!

thankx
am tech for xerox
but this machine is working now
thanks

[fshead]

Re: ricoh mp c5000 has error sc120

thankx
am tech for xerox
but this machine is working now
thanks

What and i guess it is too much to share what you did to fix it?
I know>>>SWAP out machine with a xerox