Smart panel app

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  • jshah
    Technician

    50+ Posts
    • Aug 2013
    • 50

    Smart panel app

    I have reset smart panel on MPC4504 for some reasons. Now all apps like smart copy, smart scan and apps store are gone. I tried to resinstall them but the machine is showing error message "insert correct SD card".
    Here is the procedure I have followed.
    1. Downloaded apps from firmware page on My-ricoh.
    2. Extracted the downloaded file.
    3. Copied extracted zip files to App folder on SD card.


    Sent from my SM-G955U using Tapatalk
  • Brianneoe
    Trusted Tech

    250+ Posts
    • May 2015
    • 317

    #2
    Re: Smart panel app

    Found this in the SOP service manual-Good luck

    Installing/Updating an Application
    Creating an SD card for update
    1. Download the update modules from the Firmware Download Center.
    2. Unzip the downloaded file.


    Update procedure
    1. Log in to the control panel in service mode.
    2. Insert the SD card into the SD card slot of the control panel.
    3. Select [Apps] > [Install] > [Install from SD Card].
    4. Select the application you want to install or update, and then press [Install]
    5. The installation or update results are displayed.
    6. Check that the application is correctly installed or updated, and then press [reboot
    operation panel].

    Comment

    • Cipher
      It's not easy being green

      1,000+ Posts
      • May 2006
      • 1309

      #3
      Re: Smart panel app

      Originally posted by jshah
      3. Copied extracted zip files to App folder on SD card.

      "insert correct SD card"
      app not App

      • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

      Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3873

        #4
        Re: Smart panel app

        Also make sure the panel startup mode is set to NORMAL and not QUICK.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • gregblatz
          Technician
          • Jan 2017
          • 15

          #5
          Re: Smart panel app

          For what it is worth, I was able to get my hands on the apk for Quick Copy and Quick Scan.
          I did not have to load via SD card, I simply uploaded via extended features in the web interface.
          Pointed to the zips which each contained the apk and dalp file.

          All good after that.

          The reason I needed to do this is that the smart panel was malfunctioning(blinking every few seconds, could not select any functions).

          I had to do an android factory reset on the panel and although all was looking good at this point, the quick scan and quick copy apps were no longer on the panel.

          Comment

          • davel
            Technician

            1,000+ Posts
            • Oct 2011
            • 1045

            #6
            Re: Smart panel app

            Why bother? the quick apps are hopeless.

            Comment

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