Lanier 5222 SC390 error

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  • DedicMort
    • Mar 2025
    #1

    Lanier 5222 SC390 error

    I have a Lanier 5222 that is my network printer for my office. When I go to print I can get like 5 copies out of the machine when a functional problem pops up. The error code is a SC390. How do i fix this problem.

    Any help will be greatly appreciated.

    Thanks
    Greg
    Tags: 5222, breakdown, developer drive, developer unit, error, intended, lanier, magna, pulled, question, rebuildable, sc390, sensor error, technology
    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900
      #2
      SC390 is a TD sensor error. Part of the PCU. You could try reseating the PCU but you'll probably have to replace it. The PCU is rated at 60K.
      The copies that come out, how do they look, Do you do mostly line work or do you output alot of dark or halftone prints?
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

        Comment

        • DedicMort
          #3
          i am a mortgage company so alot of them are documents for mortgages. I just pulled the drum unit and pulled off the TD sensor. I just looked where the developer goes and it doesnt look like there is any in there. I pulled the plastic cap looks like a refill cap and when i spun the augur there was nothing in there. COuld this be my problem?

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900
              #4
              Yes, and it begs the question. Where is the developer? Unless somebody extracted it, it is in the bottom of the machine and must be vacuumed out as it will kill the bearings.
              But yes, you need a new drum unit. (PCU)
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

                Comment

                • DedicMort
                  #5
                  I actually replaced all the guts on the drum unit about 6 months ago. I decided to just replace the rollers and the gears. When I replaced it I put new developer in the base of the drum. I don't think I put enough though. I actually just went and pulled the bottom apart where the augurs are and there was developer it was just all the way to one side is it suppose to be filled? It there a manual or website that u know of that is better at letting me know how to fix my problem. Maybe a breakdown of the drum unit? I know a lot about computers not so much when it comes to copiers printers.

                  Once u open up the bottom of the drum unit there is another roller with what looks to be toner but it is magnatised is that developer? Sorry if this soinds like a dumb question.

                  Thanks
                  Greg

                    Comment

                    • Jomama46
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2008
                      • 2900
                      #6
                      The stuff in the base of the PCU is developer, as toner is not magnetic, it takes developer, which can be magnitized by the "other roller" called the mag or magnetic roller in order to carry the toner to the drum.
                      The developer unit should be completly filled with developer as the mag roller bathes in it. Where did you get the developer material?
                      I think you are over your head, It would be better to just go and buy a new PCU and put that it. As I said they are only rated at 60k and most tech do not rebuild them. The procedure is not documented as the manufacturer does not recommend it.
                      That said, the model before and after use similar technology and they are rebuildable.
                      Still I recommend for the sake of your wallet and productivity that you just replace the unit.
                      sigpic
                      You never realize how cheap a professional is until after you let an amateur do it.
                      A+; Network +; PDI+

                        Comment

                        • DedicMort
                          #7
                          Im wondering if I replace the developer in the unit with new stuff and fill it completly if that will fix it. If not I will replace the drum unit. I think that because it is not completly filled that is why i am having my problem.

                          I will let u know if this works or not and thank you very much for your information..

                            Comment

                            • Ricoh-ono
                              Technician

                              250+ Posts
                              • Feb 2008
                              • 338
                              #8
                              Used to get this error on the 1035's when the toner ran completely out.
                              Do what you can, with what you have, where you are. ~Theodore Roosevelt

                                Comment

                                • Shadow1
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Sep 2008
                                  • 1642
                                  #9
                                  This was one of my favorite machines back when Lanier was still Lanier and Ricoh was just a supplier...

                                  Mostly because I never really had to do much with them - rebuild the fuser every once in a blue moon, and replace the PCU. Lanier and Ricoh never intended this to be a field repairable assembly, and our district quit accepting the rebuilt units Ricoh tried to send us (under the new part number and price) because of their pitiful performance. We also discovered these PCU assemblies would fit the LD225 and LD230 machines AND WERE CHEAPER than just the parts to rebuild one - not to mention the labor. Bottom line - replace the PCU, you'll save money and headache.

                                  Lanier Part Number was G600-0069, but they made it a supply only item so there may not be a service part number anymore.
                                  73 DE W5SSJ

                                    Comment

                                    • b003ace
                                      Technician

                                      50+ Posts
                                      • Jun 2008
                                      • 78
                                      #10
                                      5222 PCU

                                      I used to see this occasionally when the developer drive gears failed as well. If the customer didn't complain about the light copies soon enough, they could actually run the toner down far enough with the "false" toner out messages, to get the SC390.

                                      It is a shame that so many dealers insisted on the change to a rebuildable PCU in the B209, as, other than the stripped gear problems on the A265, these are one of the best, most reliable frames Ricoh ever built.

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