MP3351 sc642

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  • quocve
    Technician
    • May 2012
    • 20

    MP3351 sc642

    Hi all !
    MP3351 error message sc642, I removed the option which still does not solve the problem. Do you have any way to solve this problem without replacing the controller board?
    Please help me. Thank you all!
  • imaginemoko
    unTrusted Tech

    250+ Posts
    • Jan 2008
    • 289

    #2
    Re: MP3351 sc642

    its either of BICU or Controller Board is defective.
    fix the customer first then fix the machine... its simple and makes life more easy.

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3947

      #3
      Re: MP3351 sc642

      You sure about that SC? I have no reference to it on that model

      Comment

      • nokktekk
        Technician
        • Mar 2018
        • 44

        #4
        Re: MP3351 sc642

        Please remove the controller board and reseat all the connections on the boards. If there is a hard drive format it and run scan disk. Also make sure that ALL FIRMWARE is up to date.

        Comment

        • nokktekk
          Technician
          • Mar 2018
          • 44

          #5
          Re: MP3351 sc642

          By the way, are you sure its Sc642? Maybe you meant 672.

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3947

            #6
            Re: MP3351 sc642

            Originally posted by nokktekk
            By the way, are you sure its Sc642? Maybe you meant 672.
            If it's not too much to ask, consider reading the post immediately above yours!

            ..also FYI, he PM'd me due to some strange account limitations that won't allow him to respond here saying that it IS the right code, and he's aware that there is no documentation about it, which is the frustrating part, but if I understand correctly he tried the controller in another machine and got the same result, so it seems like imaginemoko deserves some props!

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35061

              #7
              Re: MP3351 sc642

              Originally posted by quocve
              I removed the option which still does not solve the problem.
              What option did you remove?

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35061

                #8
                Re: MP3351 sc642

                From TSRC Service look up(general, not specific to MP 3351)
                SC642 Communication timeout error between controller and operation panel

                Check the connection path. Controller to IPU and IPU to operation panel. Look for damaged cables or bent or broken pin(s) in the connector on the board. Might also be a cold solder joint.

                Comment

                • quocve
                  Technician
                  • May 2012
                  • 20

                  #9
                  Re: MP3351 sc642

                  I will try to find the cause and will tell you the results.

                  Comment

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