Today I got a call SC6650-04
Customer said it only happens when running heavy paper (weight 8) out of LCT. I up dated all firmware SR4130 finisher and all firmware in C5200. I seen this happen 2 times while on site. After running a duplex 13x19 200 set job. 175 in to the 200 job it error SC665-04. Ran out of time this evening but heading back in morning.
Anyone seen it.
Customer said it only happens when running heavy paper (weight 8) out of LCT. I up dated all firmware SR4130 finisher and all firmware in C5200. I seen this happen 2 times while on site. After running a duplex 13x19 200 set job. 175 in to the 200 job it error SC665-04. Ran out of time this evening but heading back in morning.
Anyone seen it.
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