SP 4520DN drops off network

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486
    #1

    [Misc] SP 4520DN drops off network

    brand-new SP 4520DN drops off the network.
    The printer goes to energy save mode and does not wake up when sending a print job to it.
    The only way to print is by turning the machine off and on.
    Checked the default network settings
    Sleep Mode Timer is 60 minutes
    Ethernet Speed:Auto Select: Disable 1Gbps
    Any ideas please?
    Thanks!
    Tags: 4520dn, drops, mode, network, print
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35061
      #2
      Re: SP 4520DN drops off network

      Is wake on LAN enabled? Does the network actually support wake on LAN?

        Comment

        • Mark Bbb
          Service Manager

          1,000+ Posts
          • Jun 2012
          • 1662
          #3
          Re: SP 4520DN drops off network

          Originally posted by slimslob
          Is wake on LAN enabled? Does the network actually support wake on LAN?
          Yes, and check the operation with "powercfg /lastwake"
          And look for activity at your "          Wake-on-LAN-event", it should be mentioned in the "System event log".

            Comment

            • Tecnicopia
              Technician
              • Jun 2015
              • 31
              #4
              Re: SP 4520DN drops off network

              Can be a network issue...
              Test It with a rj45 Direct to a laptop, try It with IP adress un port.
              Check the driver, if It is a WSD, install the driver from Ricoh.

              Enviado desde mi Redmi 4X mediante Tapatalk

                Comment

                Previous template Next
                Working...