Ricoh Pro 1356ex and StreamPunch III

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  • Shadow1
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2008
    • 1642

    Ricoh Pro 1356ex and StreamPunch III

    I have a 135 PPM Pro machine with a GBC punch that is jamming when punching. It will run up to 3 pages fine, but more than that and the machine reports a jam in the finisher, but since the jam light is on in the StreamPunch I'm fairly sure the punch is the primary jam. The machine has run over 30k punches since it was installed a few weeks ago, and never had a problem.

    I know the MP1350 had a special firmware to load that would slow the machine when punching because the GBC was never intended to run above 110ppm, but there is no special firmware shown for the Pro machine.

    I suspect all the previous jobs ran fine because they were duplex, and duplex jobs still run fine, but they need this single sided.

    Any Ideas?
    73 DE W5SSJ
  • FRIDGEMAGNET
    Trusted Tech

    250+ Posts
    • Aug 2007
    • 377

    #2
    Hi Brian
    The Pro 135 should work correctly with the GBC - All Katanas (C1 & C1.5) should work correctly. The problem was that they would not run the Ricoh 2/4 hole punch as that could not run fast enough. The new Pro 135 has an sp mode 6-980 that will enable it on the 135 but it slows the copier down to 1100cpm when punch is enabled.
    Your problem sounds different.
    What is the jam log - I think the GBC gives jam code 123.
    Have you tried vacuuming out the stop gate unit as the chads can cause problems?
    Where is the paper in the machine - does any reach the GBC?

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    • Shadow1
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2008
      • 1642

      #3
      Just got caught up to the point where I could go back and attack this thing again...

      Most of the jams reported are J101 / J102 (Finisher Entrance sensor Late / Lag) but there have been a few J123 (SPIII Jam)

      The paper is perfectly punched with either the 3 Hole or the 19 Hole GBC except occasionally it double punches a sheet just as the jam light comes on. The pages are overlapped at the finisher entrance or the SPIII exit.

      I pulled all the guides down and checked for kinks and burrs (removed a nasty burr on the exit guide but no help - it was just outside the paper path)

      Tech support's theory was the backgage was hanging, so I tore it down for a lube and adjustment - no help.

      The punch has the updated entrance sensors and spacer, and runs fine in bypass mode.

      The controller board has an R13 ROM in it. I talked to an actual GBC support tech who thinks that might be the problem. I have an R15 ROM coming in Monday.

      If that fails, I have a 9mm automatic, a .243 rifle, and may be able to homebrew some explosives...
      73 DE W5SSJ

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      • Shadow1
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2008
        • 1642

        #4
        Neither the R14 (latest Ricoh has in stock) rom, nor the 9mm and .243 had much effect - tough bastard, built like a tank. I'd like to try some C4, but not sure it would do any more than burn the paint off. If I could make it run I don't think they could kill it.

        Paper still jams J101. Ran a 5 sheet punch job. The first time all the sheets came through, but the finisher still reported a jam. Tried it again and the finisher ejected 3 punched sheets. There are 2 sheets overlapped at R1 / R2 inside the finisher. The second sheet is punched, and the holes completely overlapped the 1st sheet but the 1st sheet is not double punched, so I know they stacked on top of eachother after the punch assy - i.e. like the 1st sheet stalled somewhere. There are no nips on the leading edge (or inside the holes) of either sheet.

        Ideas?
        73 DE W5SSJ

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        • Scott_Lewis
          Senior Tech

          500+ Posts
          • Mar 2007
          • 519

          #5
          Thoughts on GBC jamming.....

          I can't find my manual that went into details on the timing of the paper feed control. But, there are two speeds that the GBC moves the paper at. Don't remember if the speed changes or if the punch path simply runs faster. But, I think the former. If the punch is overlapping two sheets of paper, then the first sheet isn't moving out of the way fast enough. Seems like that could be caused by one of three places; the punch/backstop assemblies, one of the sensors just past the punch, or rollers/motor drive at the bottom of the punch path.

          Clean/replace the sensors, clean the rollers, check the bushings/bearings for those rollers, reseat the sensor connectors, check the motor drive belts, listen to those motors especially when it jams. Fortunately for you, the jams happen frequently rather than just once every 100 pages.

          Would really like to hear what you found as the cause of the jams.

          Comment

          • Shadow1
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2008
            • 1642

            #6
            Finally took a 2nd set of eyeballs down there with me - He touched it and it quit working completely (or that's the way he tells it anyway) which was a good thing - much easier to troubleshoot a dead machine than an intermittent problem.

            There was a booger in the aligning stop on the exit side transport assy. I'm hoping it was label adhesive rather than an actual booger.
            73 DE W5SSJ

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            • Scott_Lewis
              Senior Tech

              500+ Posts
              • Mar 2007
              • 519

              #7
              IOW, just needed a bit of cleaning. Good to know.

              Thanks

              Comment

              • Copierguy123

                #8
                I am having the same issue with a 1100 and the GBC Streampunch the machine will make about 500 copies ans it jams giving me a 102 error, it seems that the paper doesnt get to the finisher in time after it punch's.

                Any help would be great!!

                Comment

                • Shadow1
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2008
                  • 1642

                  #9
                  Is this a new setup? if so, make sure the input sensors have been updated - there's a spacer on the new one, the old design had a bracket and washers.

                  Check the aligning belts for wear or excessive buildup of paper dust, and as noted above check the aligning guides for "boogers".
                  73 DE W5SSJ

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