MP4001 VOIP fax

[tufbnme]

Can someone tell me if there is a fix for poor communication and slow receiving of faxes on a Ricoh MP4001. Customer has digital phone service.
Thanks

[Tonerbomb]

Re: MP4001 VOIP fax

Can someone tell me if there is a fix for poor communication and slow receiving of faxes on a Ricoh MP4001. Customer has digital phone service.
Thanks

VOIP sucks for faxing!! slow down the tx and rx baud rates, 9600 or slower, increase the modem volume, increase the page reconstruct time as well.......... fax machines are designed for a good old analog phone line!!!!!!!!!!!!!!!!!!

[driving lots of miles]

Re: MP4001 VOIP fax

VOIP sucks for faxing!! slow down the tx and rx baud rates, 9600 or slower, increase the modem volume, increase the page reconstruct time as well.......... fax machines are designed for a good old analog phone line!!!!!!!!!!!!!!!!!!

I agree, the above is about the best you can do. Faxs are 80's technology, but there does not seem to be anything else that is as secure, especially for Hospitals, medical clinics and Doctors offices.

[mincopier]

Re: MP4001 VOIP fax

Fax technology actually goes back to the 50's.

But yes fax is analog and does not play well with a digital phone line. All that can be done is to slow it down.

[guitar9199]

Re: MP4001 VOIP fax

Another thing to do is turn off ECM. There's a tech bulletin on Ricohs using VOIP for faxing....I'll see if I can locate it.

[guitar9199]

Re: MP4001 VOIP fax

Another thing to do is turn off ECM. There's a tech bulletin on Ricohs using VOIP for faxing....I'll see if I can locate it.

Found it...

[Methedor]

Re: MP4001 VOIP fax

For anyone else having this issue, or the OP if that issue wasn't resolved:
The RX rings can also be an issue, encountered that with one client where the RX rings has to be set to 1 so the rest of the system didn't mess with it.

SET RX RING COUNT: (FAX SP mode) SP 2-103-007

[logrady2331]

Re: MP4001 VOIP fax

Every VOIP provider has an ATA filter for fax machines. Should be around 150.00. Problem solved.

[Methedor]

Re: MP4001 VOIP fax

"Every VOIP provider has an ATA filter for fax machines. Should be around 150.00. Problem solved." - logrady2331

I am uncertain as to what you are specifically referring to. I assume an ATA filter is a jack? Thank you, my encounters with VOIP for Fax have been rare, but eventful when they happen.

[guitar9199]

Re: MP4001 VOIP fax

For anyone else having this issue, or the OP if that issue wasn't resolved:
The RX rings can also be an issue, encountered that with one client where the RX rings has to be set to 1 so the rest of the system didn't mess with it.

SET RX RING COUNT: (FAX SP mode) SP 2-103-007

I usually default mine to two....just to avoid the "Wrong number-one ring" calls, but good catch!

[guitar9199]

Re: MP4001 VOIP fax

"Every VOIP provider has an ATA filter for fax machines. Should be around 150.00. Problem solved." - logrady2331

I am uncertain as to what you are specifically referring to. I assume an ATA filter is a jack? Thank you, my encounters with VOIP for Fax have been rare, but eventful when they happen.

It's the old "DSL Filter" trick!! (ATA= Analog Terminal Adapter)

When people use DSL, they also have to use a filter to block the digital "noise" of the DSL portion of their signal from reaching their telephone line. This helps isolate just the "voice" portion of the signal for the phone. Some people have had success with it, but I've found it only to be helpful on "noisy" VIOP lines.

I usually just...
Slow down Baud Rate (9600)
Turn off ECM
Use default G3 protocol