Build job on Ricoh?

[whycoyote]

We recently got a Ricoh MP C4504ex which was promised to do all the things our old Sharp could do. The installation was yesterday and the trainer was no help at all, I don't think he knew what I was talking about. Does anyone know of a way to build a job on this copier/printer? Specifically I need to print/copy a job using different paper trays, to produce a packet with different color and size pages. The whole idea behind this is to a avoid printing or copying the job in pieces and then having to collate the package by hand.

[Mark Bbb]

Re: Build job on Ricoh?

Thats where the IT comes in...
That is an issue only for highly trained IT'ers!
It needs to be programmed in your computer application program itself...
That's no issue for pussy's...

[whycoyote]

Re: Build job on Ricoh?

Thanks, Mark, at least you made me laugh about this horrible situation. I think I am going to miss that Sharp that was replaced...but seriously? Or are you shinin' me on?

[nmfaxman]

Re: Build job on Ricoh?

Job build is just called other things on Ricoh boxes.

The sections I think you are needing are:

Covers
Designate
Chapters
Slip Sheet


Chapter contents - - Copy/ Document Server

These are also available in the print driver advanced.

[whycoyote]

Re: Build job on Ricoh?

Yes, I tried those and it won't let me change paper drawers. I did attempt to figure this out for myself before posting the question.

[slimslob]

Re: Build job on Ricoh?

The term that Ricoh uses is Batch.

[mikadonovan]

Re: Build job on Ricoh?

We recently got a Ricoh MP C4504ex which was promised to do all the things our old Sharp could do. The installation was yesterday and the trainer was no help at all, I don't think he knew what I was talking about. Does anyone know of a way to build a job on this copier/printer? Specifically I need to print/copy a job using different paper trays, to produce a packet with different color and size pages. The whole idea behind this is to a avoid printing or copying the job in pieces and then having to collate the package by hand.

Methinks you need to call the company and have your salesman return and walk you through the steps to do what you are wanting to do. It IS possible he has no clue about programming the type of job you need, so ask them to send someone that actually knows something about this machines operation. Cover and slip sheets are possible, although a finished job with various paper sizes may be a bit of a challenge. Don't let a salesman take your money and run and leave a tech to clean up his mess.

[whycoyote]

Re: Build job on Ricoh?

Yes, batch does not allow a change of paper trays.

[sturmtrooper]

Re: Build job on Ricoh?

Yes, I tried those and it won't let me change paper drawers. I did attempt to figure this out for myself before posting the question.

When using cover/slip/designate chapter you should be able to pick different paper trays in the printer driver and I know you can from the machine when making copies. HOWEVER, you will need to make sure that you are using preferably the driver specific to the machine MPC##04ex or the Ricoh Universal print driver and NOT a "Ricoh class driver/Ricoh class driver plus" driver.

[whycoyote]

Re: Build job on Ricoh?

When using cover/slip/designate chapter you should be able to pick different paper trays in the printer driver and I know you can from the machine when making copies. HOWEVER, you will need to make sure that you are using preferably the driver specific to the machine MPC##04ex or the Ricoh Universal print driver and NOT a "Ricoh class driver/Ricoh class driver plus" driver.

I think there has to be something wrong because not only can't I switch trays, batch doesn't work. As soon as I scan the first couple of sheets it starts printing the pages.

We have an ROI and I have NO choices in the print driver.

I guess our IT department are going to have to work with Ricoh to fix this.

[Bantams]

Re: Build job on Ricoh?

you need to have set indiviual trays as cover and slip trays before it will do what you need the option to do so is in the user tools but the person that demonstrated it should have shown you that.

[slimslob]

Re: Build job on Ricoh?

I think there has to be something wrong because not only can't I switch trays, batch doesn't work. As soon as I scan the first couple of sheets it starts printing the pages.

Then you did not put it in batch mode before you did anything else. It should not start until you hit the #. If your sales staff cannot figure it out, they need to contact Ricoh Sales Support. In fact your sales manager should have done so before ever selling the machine. Prevents unsatisfied customers.

[Mark Bbb]

Re: Build job on Ricoh?

Do you just want to add covers to a printorder, or is it that a (par exemple) delivery sheets needs to come out in triple in 3 different colourd pages?
If the last issue is what you want, then it's only for highly trained IT'ers.
The first issue is salesman...

[fshead]

Re: Build job on Ricoh?

Don't let a salesman take your money and run and leave a tech to clean up his mess.

I would hope you would have asked this before buying this unit..
When i worked for the mothership I had salesman promise the machine would serve coffee and donuts just to make a sale.
I would do some tweaking but there are things even we cant make possible..
If said cant do what you want and was told it can,then return it.
If you never asked then it is on you.

[whycoyote]

Re: Build job on Ricoh?

you need to have set indiviual trays as cover and slip trays before it will do what you need the option to do so is in the user tools but the person that demonstrated it should have shown you that.

Thank you, that helps. However, the slip sheets option never becomes available, it stays grayed out. I'm thinking there must be something going on there that has to do with the machine not working correctly.