MP 201 Device Certificate

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  • mongo
    Technician

    50+ Posts
    • Jul 2009
    • 55
    #1

    MP 201 Device Certificate

    I had an IT idiot delete device certificate. He said he was setting up a scan to FTP off a youtube video. The problem is I can't log into it via web to create another certificate. I try SP 5801-17 with no luck. Any ideas. Thank in advance Mongo
    Tags: 5801-17, certificate, create, device, web
    • zed255
      How'd ya manage that?

      1,000+ Posts
      • Dec 2009
      • 1025
      #2
      Re: MP 201 Device Certificate

      In 'User Tools' set the SSL setting to Ciphertext / Cleartext. If set for ciphertext only then without a certificate the https connection will not happen.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35063
          #3
          Re: MP 201 Device Certificate

          Sounds more like he tried to create a device. If he uses YouTube as a source for how to do something, he is not an IT. It mongo's suggestion doesn't work, try SP 5801-011 MCS reset. You will need to enter IP settings as it will also clear them. You should also charge the customer since the problem was caused by their IT.

            Comment

            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3947
              #4
              Re: MP 201 Device Certificate

              I'm with Tim. He created a certificate.
              I can't say for sure if this applies to the MP201, but on newer machines, this has resolved it for me:
              To remove certificate via SP Mode:
              (Common Key Info Writing)
              SP5870-003 (Initialize)
              Execute
              Reboot MFP

                Comment

                • mongo
                  Technician

                  50+ Posts
                  • Jul 2009
                  • 55
                  #5
                  Re: MP 201 Device Certificate

                  Thanks for the suggestion I'm going back tomorrow around lunch time. Ill try the suggestion, and its going to be charge ticket written. This guy is a third party vendor, I gave them two good IT guys that could take over the network. This is not the first problem he had there.

                    Comment

                    • mongo
                      Technician

                      50+ Posts
                      • Jul 2009
                      • 55
                      #6
                      Re: MP 201 Device Certificate

                      Thanks guys! Used the user tool SSl to gain access to the web interface. He did delete certificate 1 which switch the machine to certificate 2. Once I recreated the certificate its works fine. They going to find another IT guy after he pays the invoice I left. Thanks Again! Mongo

                        Comment

                        • DRichard
                          Trusted Tech

                          250+ Posts
                          • May 2008
                          • 482
                          #7
                          Re: MP 201 Device Certificate

                          Originally posted by mongo
                          Thanks guys! Used the user tool SSl to gain access to the web interface. He did delete certificate 1 which switch the machine to certificate 2. Once I recreated the certificate its works fine. They going to find another IT guy after he pays the invoice I left. Thanks Again! Mongo
                          You might call Thermocopy of Tennessee down in Knoxville.
                          "Enjoy every sandwich."

                          -- Warren Zevon

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