Duplex Printing Problem

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  • mdfurqan2012
    Trusted Tech
    • May 2013
    • 190

    Duplex Printing Problem

    Dear All,
    I have one Pro1357ex with postscript and one Pro8120s with Fiery Controller EB32.
    I have to sent multiple MS word and PDF files directly drop in printer queue some files have only one page some have 2 or more pages. we have to print all files having more than one pages in duplex for that by default I set duplex open to left. it works perfectly on pro 1357 only files more one pages becomes duplex all other print in simplex and for simplex machine counts single page.
    I do same setting for pro 8120s but when we drop files in queue of pro 8120s it prints single page in duplex means document prints only one side but paper runs through duplex unit and our machine counter counts 2 pages by that machine speed slow down due to duplex printing and machine counter and pages count by soft copy becomes different.
    so kindly guide me to resolve that issue.

    Thanks in advance
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: Duplex Printing Problem

    Have you checked the job setup of the Fiery?

    There could be be some type of header or footer, page numbering code, etc inserted in the data stream that is being interpreted as print data and counted.

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