Scanning to folder ok on PC, but not on laptop. Both Win 10

[Mark Bbb]

Hoi,
Gateway, DNS, username and password, folder path,... all are ok.
Firmware is 10 months old.
Folder is shared by "everyone" with both "read and write"...
Printer driver is PCL6, port is a 192.168. (no universal).

Scan to PC ok, scan to lap top: no good.

????

[kplow1986]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

pls specify your model and windows.
ask we know , older machine like AF3030 is unable to scan via smb to win 8 or 10.
Or some model need newer firmware to scan

[whitecat]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

Connect lap with cable , firewall off ,antivirus off ,wireless off.

[Mark Bbb]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10 mpc2050

mpc2050, f
tried with firewall disabled, no good...

[keithxxiii]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

Hoi,
Gateway, DNS, username and password, folder path,... all are ok.
Firmware is 10 months old.
Folder is shared by "everyone" with both "read and write"...
Printer driver is PCL6, port is a 192.168. (no universal).

Scan to PC ok, scan to lap top: no good.

????

Must be the laptop's connection to the router.. try with wire first..also, enable smb1 from registry or add/remove programs

[francisco]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

Hoi,
Gateway, DNS, username and password, folder path,... all are ok.
Firmware is 10 months old.
Folder is shared by "everyone" with both "read and write"...
Printer driver is PCL6, port is a 192.168. (no universal).

Scan to PC ok, scan to lap top: no good.

????

smb.pdf
lock in programs features if smb v1 is active

[aktasson]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

You can check under windows event logs the error message for smb communication. And there are different versions of windows home/pro and the variation of logon. Is the user which is login to windows a local or online account? Check the place of the shared folder. Sometimes a shared folder under root c: doesn't work. Prefer a folder under users folders like desktop or documents. Sometimes it is recommended to use the user login name with the local hostname of the pc/notebook.

[copyaction]

[guitar9199]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

Agreed.... you also want to verify that the Wi-Fi network is not defaulted to "Public"!!

File and Printer sharing is disabled by default on Public networks... Convert it to a "Home" or "Work" network, and see if that changes anything.

[Mark Bbb]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

I've checked it with my own laptop, both wired and wifi, it is working fine with scan to folder (at the office).
At customer site we have made another account (scan) with another password (scan), no good.
When we test the root-path connection on the 2050 it says "no conection"

[Phil B.]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

most times wireless IS set up on a different IP scheme....

was the laptop hooked up w/ crossover cable? on some of the older units you HAD to use a crossover where the new architecture of the network channels are compensating for it.

you might even have to reboot lapper once you have the IP range set.

[Reed]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

Hoi,
Gateway, DNS, username and password, folder path,... all are ok.
Firmware is 10 months old.
Folder is shared by "everyone" with both "read and write"...
Printer driver is PCL6, port is a 192.168. (no universal).

Scan to PC ok, scan to lap top: no good.

????

If it is Windows 10 check to see if smb 1 scanning is enabled. The PDF that Francisco sent shows how to do it. I have had some windows 10 pc's work and some don't when trying to do SMB scan. An update in windows 10 seemed to disable smb 1 scanning

[Mark Bbb]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

smb: fransesco pdf is in potugues or so....

I have sent customer mail to connect the lap top with cable and disable the wifi.
Tomorrow i will now more...
Thank you all for helping!

[slimslob]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

Have them check the adapter settings for the wireless on the laptop. File and Print Sharing might be turned off.

[Mark Bbb]

Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

customer has only wifi.
So, one laptop ok (with wifi) and other laptop NG, both win 10
But... i'll be off, untill half september.
I'll keep you informed then.
Greetings,
Mark