DSc428 can't reset administrator password with supervisor

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  • fritz.net
    Junior Member
    • Sep 2018
    • 9

    DSc428 can't reset administrator password with supervisor

    Hello all,

    I wanted to reset the admin password and found out that this is possible with the "supervisor" user. I can login with "supervisor" on the web and local maschine, however when I try to change the admin password I'm not able to login as admin.

    On the web version I figured out that there is an additonal step in the overview to apply the password which I have done.

    What I noticed is that in the overview no roles could be changed and none are selected:

    CaptureDSc428Webadmin.jpg

    I also noticed that the machine tells me on startup that the address book is corrupted (I haven't used it).

    I wouldn't care to get admin access if scanning per mail would work. This is a used machine bought cheap for private usage.

    Are there any things I forgot? I'm thankfull for all hints
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