Savin 2525 copy is mottled gray

[rjackson]

We just moved a Savin c2525 to a new location. All of our copies are now a mottled gray with a darker and lighter streak across the page about an inch from the bottom. An auto color calibration page turned out black mottled with color, with a darker black and rainbow steak across the page. The copier was working perfectly before the move and it was just across a parking lot, no bumps or drops. Any idea what might be causing this? Thanks!savin 2525 copy_Page_1.jpg

[JDYAL]

Re: Savin 2525 copy is mottled gray

If you could post an image that would help us.

[Mark Bbb]

Re: Savin 2525 copy is mottled gray

Nice you find use on the internet, but you are not a technician, my friend...
Admit it!

[Phil B.]

Re: Savin 2525 copy is mottled gray

We just moved a Savin c2525 to a new location. All of our copies are now a mottled gray with a darker and lighter streak across the page about an inch from the bottom. An auto color calibration page turned out black mottled with color, with a darker black and rainbow steak across the page. The copier was working perfectly before the move and it was just across a parking lot, no bumps or drops. Any idea what might be causing this? Thanks![ATTACH=CONFIG]40704[/ATTACH]

ok so you did auto cali... did you CLEAN the machine or INSPECT the PCU's? What about the Dev unit?

basic problem.. how long have you been a Tech?

[rjackson]

Re: Savin 2525 copy is mottled gray

ok so you did auto cali... did you CLEAN the machine or INSPECT the PCU's? What about the Dev unit?

basic problem.. how long have you been a Tech?

I can see I misunderstood this forum. Thank you for the help you've given.
Please accept my apologies for taking your time.

[Phil B.]

Re: Savin 2525 copy is mottled gray

I can see I misunderstood this forum. Thank you for the help you've given.
Please accept my apologies for taking your time.

shit you asked for HELP... but with what you have ( haven't ) DONE... it seems you don't know what the fuck you are doing... hence the questions asked by others also.

[slimslob]

Re: Savin 2525 copy is mottled gray

We just moved a Savin c2525 to a new location. All of our copies are now a mottled gray with a darker and lighter streak across the page about an inch from the bottom. An auto color calibration page turned out black mottled with color, with a darker black and rainbow steak across the page. The copier was working perfectly before the move and it was just across a parking lot, no bumps or drops. Any idea what might be causing this? Thanks![ATTACH=CONFIG]40704[/ATTACH]

If you could post an image that would help us.

The normal thing to do when some asks for additional information images, etc is to post the requested information in a reply, not as an edit to the original post.

You say it was moved just across a parking lot. Again a lack of information. How was it moved across the parking lot? I have yet to see a parking lot that was anything but a continuous series of bumps.

[slimslob]

Re: Savin 2525 copy is mottled gray

I can see I misunderstood this forum. Thank you for the help you've given.
Please accept my apologies for taking your time.

This forum is primarily a place where trained techs help each other. If you fail to provide information we might need to diagnose your problem, we will ask for it. If you continue with your current attitude, you will continue pick up red cards.

[NeoMatrix]

Re: Savin 2525 copy is mottled gray

Was the parking lot made of smooth concrete or rocky bitumen(asphalt)?
What distance did you push the machine across the parking lot... how far?
How carefully did you push the machine across the parking lot?
Did the machine "accidentally fall" from an upper level of the parking lot to a lower level of parking lot?

With the above information we know what damage was done to the machine.
With the above information we will know if your boss is going to let you keep your job or if you're going to lose it....

Are you still trembling at the knees.....

[NeoMatrix]

Re: Savin 2525 copy is mottled gray

There's a good chance you've dumped a heap of developer throughout the machine.

In tech talk, translated to layman terms:
Which doesn't help you keep your job ,or stop your trembling knees at this point....

Hold five while I search for job-advertisement agencies in your area. It may be the best way to help you....

Just kidding... All is not lost... ......yet!!!!

[rjackson]

Re: Savin 2525 copy is mottled gray

Looks like I've at least provided some amusement for the day I just googled the problem and came up with this forum -- I doubt if I even CAN answer your technical questions. The copier was moved in the truck maybe 100 feet across asphalt by the folk that brought us our new one. It was secured and handled carefully.

Not trembling at the knees yet ... It's a donation to a nonprofit and just trying to help.

[slimslob]

Re: Savin 2525 copy is mottled gray

Looks like I've at least provided some amusement for the day I just googled the problem and came up with this forum -- I doubt if I even CAN answer your technical questions. The copier was moved in the truck maybe 100 feet across asphalt by the folk that brought us our new one. It was secured and handled carefully.

Not trembling at the knees yet ... It's a donation to a nonprofit and just trying to help.

If you can prove that it was working immediately before they started to move it, then they, or their insurance company, are responsible for having it repaired. Could take at least $1000 in boards and labor.

[NeoMatrix]

Re: Savin 2525 copy is mottled gray

Looks like I've at least provided some amusement for the day I just googled the problem and came up with this forum -- I doubt if I even CAN answer your technical questions. The copier was moved in the truck maybe 100 feet across asphalt by the folk that brought us our new one. It was secured and handled carefully.

Not trembling at the knees yet ... It's a donation to a nonprofit and just trying to help.

Humility noted...

Did the forklift drive over a speedbump, ledge or the curbside ?
Did the forklift jolt the copier in a sudden up-down motion at the end of the forks? If this happened it could have flipped developer through the machine.
Ever tried holding a full cup of coffee while cleaning your teeth? It can't be done... Similar analogy with the forklift jolting the photocopier.
If the machine was not decommissioned by a service tech ready for transport then you have exactly what you have now.

As Slim said, try for an insurance claim.
Have the donation customer call a service tech. It may be a simple case of a quick clean in the right area and "Bob's-you're-uncle" back in business.

At the risk of stating the obvious.
In future it may pay to google search before the copier is transported rather than post-transport.
A LOT of people read CTN and with your copier transport episode they will learn a valuable lesson from it. You have helped others in a roundabout way.

[rjackson]

Re: Savin 2525 copy is mottled gray

Thanks, lesson learned. We just unplugged and moved. Had no idea it needed to be decommissioned. Next time ... google search before. Looks like they will need to get a service tech and maybe it will be "a simple case of a quick clean." Hope this will help others.

[NeoMatrix]

Re: Savin 2525 copy is mottled gray

Thanks, lesson learned. We just unplugged and moved. Had no idea it needed to be decommissioned. Next time ... google search before. Looks like they will need to get a service tech and maybe it will be "a simple case of a quick clean." Hope this will help others.

When the service Tech fixes the machine, post the resolve back to the CTN forum so we know what the fault was. It may help others....


...all the best.