Ricoh MP 301- SC142-00

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  • callmefirst
    Technician

    50+ Posts
    • Feb 2012
    • 51

    Ricoh MP 301- SC142-00

    My customer called and told me the machine has SC142 code, I have not been to the account, I am going in the morning. Anyone seen this code before, what should I look for when I get to machine?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35061

    #2
    Re: Ricoh MP 301- SC142-00

    What does your service manual say?

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3947

      #3
      Re: Ricoh MP 301- SC142-00

      Originally posted by slimslob
      What does your service manual say?
      Seriously! I agree Slim.
      I mean, is this where we are now? A so-called tech won't even research for his or herself the most basic cause of a particular SC code, and perhaps try something (ANYTHING) for themselves to try and resolve it?

      Yeah.....there's about 4 or 5 reasons I can think of that might cause it. Get back to us after you've tried at least some of the obvious ones, so that we're not just throwing stuff at the wall to see what sticks!

      Comment

      • jonhiker
        Senior Tech

        500+ Posts
        • Apr 2010
        • 661

        #4
        Re: Ricoh MP 301- SC142-00

        I get calls like this from other techs... my first reply is always, what does the service manual say... or, what am I a walking sc code dictionary??

        Comment

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