Ricoh MPC5501

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  • scanmc
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2015
    • 171
    #1

    [Jamming] Ricoh MPC5501

    I don't do a lot of work on Ricoh's but I've got this one out in the field. My issue is when duplexing the machine gets about an inch out of the fuser when entering the bridge then jams (J024 code) I pulled the exit assembly from a very low meter parts machine and installed it with same results. Machine will run all day on simplex. Any help would be appreciated.
    Tags: appreciated, low, meter, parts
    • LNorris
      Senior Tech

      500+ Posts
      • Sep 2008
      • 646
      #2
      Re: Ricoh MPC5501

      has it printed on both sides, then misfeed as it exits or is it flipping the page over when it misfeeds?

        Comment

        • FrohnB
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2017
          • 1919
          #3
          Re: Ricoh MPC5501

          J024 is a Junction Gate Sensor. I would suspect maybe the junction gate is "cracked" from heat from the fuser, and allows those teeth on the shaft to move or fall off. Or maybe the "arm" on one of those guides (that the solenoid engages with) may be broke or missing.
          Attached Files
          Omertà

            Comment

            • keithxxiii
              Just a tech

              250+ Posts
              • Nov 2014
              • 468
              #4
              Re: Ricoh MPC5501

              Originally posted by FrohnB
              J024 is a Junction Gate Sensor. I would suspect maybe the junction gate is "cracked" from heat from the fuser, and allows those teeth on the shaft to move or fall off. Or maybe the "arm" on one of those guides (that the solenoid engages with) may be broke or missing.
              Agree... It happened to me already
              Aye! Cut the crap

                Comment

                • scanmc
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Mar 2015
                  • 171
                  #5
                  Re: Ricoh MPC5501

                  Originally posted by keithxxiii
                  Agree... It happened to me already
                  Thanks for the info. Heading back out here today for a closer look.

                    Comment

                    • JDYAL
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2008
                      • 186
                      #6
                      Re: Ricoh MPC5501

                      Originally posted by FrohnB
                      J024 is a Junction Gate Sensor. I would suspect maybe the junction gate is "cracked" from heat from the fuser, and allows those teeth on the shaft to move or fall off. Or maybe the "arm" on one of those guides (that the solenoid engages with) may be broke or missing.

                      x3 I've had this happen also.

                        Comment

                        • TonerMunkeh
                          Professional Moron

                          2,500+ Posts
                          • Apr 2008
                          • 3873
                          #7
                          Re: Ricoh MPC5501

                          Replace D029 4580.
                          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                          Hit it.

                            Comment

                            • Athlontini
                              Trusted Tech

                              250+ Posts
                              • Jun 2012
                              • 269
                              #8
                              Re: Ricoh MPC5501

                              Originally posted by TonerMunkeh
                              Replace D029 4580.
                              This. Ricoh refers to it as an "open/close guide" and they released a TSB for this.

                                Comment

                                • scanmc
                                  Trusted Tech

                                  Site Contributor
                                  100+ Posts
                                  • Mar 2015
                                  • 171
                                  #9
                                  Re: Ricoh MPC5501

                                  Originally posted by Athlontini
                                  This. Ricoh refers to it as an "open/close guide" and they released a TSB for this.
                                  Well It ended up being the gate shaft and bushings were so gummed up that the solenoid would open or close properly. After a good cleaning she's working like a champ again. You would thing after all the years of doing this I would remember the KISS rule.

                                  Thanks to all who responded!

                                    Comment

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