Greetings
I had an odd day yesterday when i delivered a MPC 401SR wth a SOP panel and hard wired the machine to a
wall jack. Customer is using same dell pcs with window 7 64 bit to windows 10 64bit..
I did not do any SOP set up or anything wireless.
They have 4 pcs by pcs across each other,"8" and another 6 in 2 other offices.
I set up manually the pcl 6 driver by using the ip i gave the machine and install my scan to pdf program and twain driver and the first 3
work perfect..
I hit the 4th and install eveything the same and test print fails to print nor scan.
I ping the address and no replies and then try WIM with the address and no reply...ODD..
Looking at this PCs address it is in the same 192.168.1 range as the others and they can go into any browser,chrome,firefox or IE.and no issues.
I proceed to the next few and it seems I hit the same snag on 2 others..
I had no time to mess wth the ones that didnt respond as i was a 3 hour meter with a 30 minute subway ride back to my van and already only had
a 15 minutes window in case i ran late.
SO going back monday i want to bring a 5 port switch and take the n cable from a working machine and split it to try the non working machines..
I didnt see any different antivirus or security on the non responsive ones..
Any feedback appreciated
I had an odd day yesterday when i delivered a MPC 401SR wth a SOP panel and hard wired the machine to a
wall jack. Customer is using same dell pcs with window 7 64 bit to windows 10 64bit..
I did not do any SOP set up or anything wireless.
They have 4 pcs by pcs across each other,"8" and another 6 in 2 other offices.
I set up manually the pcl 6 driver by using the ip i gave the machine and install my scan to pdf program and twain driver and the first 3
work perfect..
I hit the 4th and install eveything the same and test print fails to print nor scan.
I ping the address and no replies and then try WIM with the address and no reply...ODD..
Looking at this PCs address it is in the same 192.168.1 range as the others and they can go into any browser,chrome,firefox or IE.and no issues.
I proceed to the next few and it seems I hit the same snag on 2 others..
I had no time to mess wth the ones that didnt respond as i was a 3 hour meter with a 30 minute subway ride back to my van and already only had
a 15 minutes window in case i ran late.
SO going back monday i want to bring a 5 port switch and take the n cable from a working machine and split it to try the non working machines..
I didnt see any different antivirus or security on the non responsive ones..
Any feedback appreciated