Ricoh 3350 gritty copies

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  • laser801
    Trusted Tech

    100+ Posts
    • May 2014
    • 148
    #1

    Ricoh 3350 gritty copies

    Hey guys... My partner is having a heck of a time with a Ricoh mp 3350 with gritty copies like the developer is coming off on all the pages... The drum is coated as well...also the back of page has that 2" dirty mark on lead edge of paper and wont clean up...... he has tried 3 different drum units and rebuilt one as well .... we have 100,s of these units out there and never saw anything quite like this...any input would be helpful.... Thanks in advance!
    Tags: copies, drum, gritty, ricoh, units
    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 976
      #2
      Re: Ricoh 3350 gritty copies

      Are they using genuine Ricoh toner?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35067
          #3
          Re: Ricoh 3350 gritty copies

          Can happen if one of two situations exists. Machine is far past PM replacement of developer due. Toner has been completely depleted due to a dirty or bad ID sensor.

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1045
              #4
              Re: Ricoh 3350 gritty copies

              replace pcu with 411018 and replace PTR.

                Comment

                • Lagonda
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2008
                  • 1650
                  #5
                  Re: Ricoh 3350 gritty copies

                  Dev bias working properly?
                  At least 50% of IT is a solution looking for a problem.

                    Comment

                    • keithxxiii
                      Just a tech

                      250+ Posts
                      • Nov 2014
                      • 468
                      #6
                      Re: Ricoh 3350 gritty copies

                      Originally posted by davel
                      replace pcu with 411018 and replace PTR.
                      +1
                      Aye! Cut the crap

                        Comment

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