mpc6502 asking for new Y toner message

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  • dhg
    Technician
    • May 2011
    • 26
    #1

    mpc6502 asking for new Y toner message

    i have tried 2 new oem cartridges, swapped peizo sensor and motor.
    has anyone has this issue on this model ?
    Ricoh said replace hopper so i ordered on
    thanks dg
    Tags: issue, model, ordered, replace, ricoh
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: mpc6502 asking for new Y toner message

      Originally posted by dhg
      i have tried 2 new oem cartridges, swapped peizo sensor and motor.
      has anyone has this issue on this model ?
      Ricoh said replace hopper so i ordered on
      thanks dg
      what are the life counters on: Dev - Drums - Waste - Belt?
      OEM Ricoh Toner?
      Environment of the workspace of unit?
      PM's done on time?
      have you tried to clean out toner supply/waste sections?

      So many questions so little info given.

        Comment

        • dhg
          Technician
          • May 2011
          • 26
          #3
          Re: mpc6502 asking for new Y toner message

          Originally posted by Phil B.
          what are the life counters on: Dev - Drums - Waste - Belt?
          OEM Ricoh Toner?
          Environment of the workspace of unit?
          PM's done on time?
          have you tried to clean out toner supply/waste sections?

          So many questions so little info given.
          Machine In non-production environment, total meter is around 100K.
          i vacuumed out hopper prior to swapping sensor and motor.
          oem ricoh toner...
          thanks again

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: mpc6502 asking for new Y toner message

              Originally posted by dhg
              Machine In non-production environment, total meter is around 100K.
              i vacuumed out hopper prior to swapping sensor and motor.
              oem ricoh toner...
              thanks again
              How long has it been in place...
              Even tho might be below PM count...age/environment all play a factor.

              Hopper.. ok.. tubes to dev

              ITB to waste...?

              MORE info on really been done.. counters..etc could help


              Sent from my SM-G960U using Tapatalk

                Comment

                • JDYAL
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Sep 2008
                  • 186
                  #5
                  Re: mpc6502 asking for new Y toner message

                  Had quite a few toner hoppers go out on these models. As phil said check the tubes because they get backed up. The auger in the hoppers get bound up and snap.

                    Comment

                    • dhg
                      Technician
                      • May 2011
                      • 26
                      #6
                      Re: mpc6502 asking for new Y toner message

                      Originally posted by JDYAL
                      Had quite a few toner hoppers go out on these models. As phil said check the tubes because they get backed up. The auger in the hoppers get bound up and snap.
                      Thank you !

                        Comment

                        • Oze
                          Ricoh Fanboy

                          1,000+ Posts
                          • Jul 2008
                          • 1663
                          #7
                          Re: mpc6502 asking for new Y toner message

                          +1 for the Hopper assy.
                          At only 100k it's a baby.

                            Comment

                            • dhg
                              Technician
                              • May 2011
                              • 26
                              #8
                              Re: mpc6502 asking for new Y toner message

                              Originally posted by Oze
                              +1 for the Hopper assy.
                              At only 100k it's a baby.
                              It was the bottle motor failing intermittently !
                              hopper did not fix

                                Comment

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