RICOH MP C3503 how to reset code error firmware E 36

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  • tecnomarco
    Trusted Tech
    • Jul 2011
    • 203
    #1

    RICOH MP C3503 how to reset code error firmware E 36

    Hi everyone, I have a problem with the firmware updates of a RICOH MP C3503 when I try to install a new firmware give me this error code 36 ... is there a way to reset it? ..... I also tried other SD but this error always appears this message

    An error occurred during the last firmware update.
    Error code
    :
    36
    An error has occurred. Switch the device off and on again.
    When the device is restarted, specify a correct firmware and repeat the update.
    Tags: code, error, firmware, ricoh, update
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: RICOH MP C3503 how to reset code error firmware E 36

      Originally posted by tecnomarco
      Hi everyone, I have a problem with the firmware updates of a RICOH MP C3503 when I try to install a new firmware give me this error code 36 ... is there a way to reset it? ..... I also tried other SD but this error always appears this message
      An error occurred during the last firmware update. Error code:36
      An error has occurred. Switch the device off and on again.
      When the device is restarted, specify a correct firmware and repeat the update.
      are you a Ricoh tech?
      how did you configure the USB drive w/ firmware?

        Comment

        • tecnomarco
          Trusted Tech
          • Jul 2011
          • 203
          #3
          Re: RICOH MP C3503 how to reset code error firmware E 36

          i solved this problem thank you!

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: RICOH MP C3503 how to reset code error firmware E 36

              Originally posted by tecnomarco
              i solved this problem thank you!
              Thanks for letting us know... now for the rest of the class.. WHAT was the fix?

              Sent from my SM-G960U using Tapatalk

                Comment

                • fshead
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2356
                  #5
                  Re: RICOH MP C3503 how to reset code error firmware E 36

                  i always remember who is too busy to drop a quick,this is what i did to resolve the issue...

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35064
                      #6
                      Re: RICOH MP C3503 how to reset code error firmware E 36

                      To my knowledge, firmware E error codes have to do with trying to do updates from the SP main menu. Could be that the machine is not configured for @Remote.

                        Comment

                        • tecnomarco
                          Trusted Tech
                          • Jul 2011
                          • 203
                          #7
                          Re: RICOH MP C3503 how to reset code error firmware E 36

                          I simply reformatted the SD card with the program "SD CARD FORMATTER" and I reinserted the SD card ... it did not give me more the E36 code and I made the updates even if before starting the updates it is necessary to insist for 3- 4 minutes before the updates start

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