SCAN TO FOLDER

[sharpmind]

How can I make the scan to folder work without disabling the firewall in Symantec antivirus? Applying new rule in inbound rules in advance firewall setting, port 139, 445 exemption does not resolve the issue. It happens only when computer name is used instead of using IP address in the shared path. Any ideas?

[totoro]

Re: SCAN TO FOLDER

Check your dns. Anytime I've had issues with computer names it's been a dns issue.

[Oze]

Re: SCAN TO FOLDER

Maybe Scan via FTP might be a better option?
So far I've had no virus scanners or firewalls refuse an exception for FTP scanning.

[keithxxiii]

Re: SCAN TO FOLDER

Check on the logs. One of them will point to the service that blocks the scan to folder. And also, since you were scanning thru IP and wants to configure to hostname, your DNS will surely play an important role.

[sturmtrooper]

Re: SCAN TO FOLDER

How can I make the scan to folder work without disabling the firewall in Symantec antivirus? Applying new rule in inbound rules in advance firewall setting, port 139, 445 exemption does not resolve the issue. It happens only when computer name is used instead of using IP address in the shared path. Any ideas?

Add a device to Device Trust

Have you added the machine to the device trust list on the affected computer?