MPC3500 SC548?

[cmpelser]

HI, I have got 2 MPC3500's giving a sc 548 code!
I've replaced the complete fuser unit on both mpc3500's and all the sensors etc.
keep getting sc548???
What els can it be???

[Philinghorn]

Hi
SC548 is fuser belt rotation error, check the 2 sensors on the left hand side of the copier (as you look at where the fuser is located). These get knocked & moved out of postion, I think they have been modified, but I don't have the part number, sorry. Allso check the firmware is up to date.

All the best

[Fearless V K]

Silly question, but did you clear the sc code in service modes after replacing the fuser?

[techspec]

AW02-0190 Photo interupter

This is the part number for the modified sensor.

I myself have had a MPC4500 with the same issues, put latest firmware on and fitted the modified sensor.

[Cipher]

Silly question, but did you clear the sc code in service modes after replacing the fuser?

Most fuser related error codes require resetting (health and safety, risk of melting/burning/injury).

SP5810

[paulg]

I would always first check the firmware it was a common issue where the fusing unit if not fully pushed in and the right hand side door was closed SC 548 would be displayed.

[Firefly]

how do you clear the service code for this model?

Edit . . . I just read more threads and see this forum is really meant for the techs, well am not a 'copier service tech' just a computer tech. but anyways if anyone near Riverdale, NJ USA area want to give me an estimate, private msg me.

Ricoh MCP 3500 needs service, service code SC548.

[imaginemoko]

how do you clear the service code for this model?

enter SP Mode then OFF/ ON.

this sc 548 usually happen when paper jam occur then user will not properly fitted the fusing... also not fiitted properly due to some foriegn object in between fusing belt and the sensor...

[Vulkor]

Best of Luck Firefly

[Firefly]

Best of Luck Firefly

are you saying no one does side jobs?
only option is to have a service contract with a company?

[Fearless V K]

Odds are the customer is pulling the fuser out and not replacing it correctly, that is, not latching the tab locks on the sides, then after the machine is closed, the torque from the fuser drive moves the fuser out of position, it loses connection, and pops the code.

Last one of these I had was a repeat offender customer. I wrote a very large note with a Sharpie and taped it across the machine with arrows pointing to the locking tabs. Also noted on paperwork that the fault was due to the customer's actions, and future incidences would be chargeable.

Don't think a tech will help this situation if that is what it happening.

[Vulkor]

Sure Techs probably do side jobs, but there are things they won't tell an end user on the forums I'm sure due to violating Savin/Ricoh "things"

[KenB]

At most dealerships, doing side work on brands that the dealership offers is considered a Conflict of Interests, and would most likely result in a reprimand, and possible termination, if considered to be severe enough.

I know that's how it works at my company, anyway.

In fact, I just turned down a part time IT position that one of my customers offered me, for this very reason.

It's not worth the risk just for a few extra bucks.

[zyqwiz]

The problem isn't doing side jobs, it is working on a machine you are not trained on and know nothing about!

Why don't we come over to your place, log onto your server as an administrator and start fiddling about? See the point now?

[Vulkor]

Both true. Same policy at my office. And I wouldn't mess with something I don't know about or at least have an understanding of the manual.