Ricoh MPC5503 need firmware file help

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  • mcbob500
    Technician
    • Feb 2013
    • 16
    #1

    [Misc] Ricoh MPC5503 need firmware file help

    I have a mpc5503 after it's in energy save mode, it codes sc562-02. Rebuilt fuser all new thermistors and thermal fuses. Looking for possible firmware causing issue. I have firmware print out levels. now at System 1.38 engine 1.39.08
    Tags: causing, firmware, issue, mpc5503, thermal
    • guitar9199
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2016
      • 1097
      #2

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        • mcbob500
          Technician
          • Feb 2013
          • 16
          #3
          Re: Ricoh MPC5503 need firmware file help

          All been done, power in is the only thing not done, great now a analyzer. Thanks for the post

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            • guitar9199
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2016
              • 1097
              #4
              Re: Ricoh MPC5503 need firmware file help

              Originally posted by mcbob500
              All been done, power in is the only thing not done, great now a analyzer. Thanks for the post

              I've had a few machines do quirky things, and those all traced back to bad power coming in. Had one throwing random fuser codes every other week, and when I checked the line voltage coming in it was hovering around 113 VAC.

              Power company installed a new transformer for the building, 125 VAC line voltage.... no more codes.

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35067
                  #5
                  Re: Ricoh MPC5503 need firmware file help

                  Originally posted by guitar9199
                  I've had a few machines do quirky things, and those all traced back to bad power coming in. Had one throwing random fuser codes every other week, and when I checked the line voltage coming in it was hovering around 113 VAC.

                  Power company installed a new transformer for the building, 125 VAC line voltage.... no more codes.
                  Every machine that we installed that was sold by Ricoh direct to a national account came with a line conditioner of appropriate rating.

                    Comment

                    • guitar9199
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2016
                      • 1097
                      #6
                      Re: Ricoh MPC5503 need firmware file help

                      Originally posted by slimslob
                      Every machine that we installed that was sold by Ricoh direct to a national account came with a line conditioner of appropriate rating.
                      If by "Line Conditioner", you mean a Surge Protector, those are excellent for voltage SPIKES... but they don't do squat for a voltage "Sag", or low AC Line Voltage. That's one of the reasons I carry a line tester now. Anytime I come across a machine doing random weird things, after checking the obvious on the machine itself I start looking at the AC going to the machine.

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