setting up printing on MACBOOK PRO problems..

**bsm2** · 04-07-2019, 01:34 AM

Re: setting up printing on MACBOOK PRO problems..

Make sure you installed the PS card on the Ricoh , check under printer look for PS . To find what Mac OS it running put mouse under the apple and about this mac. Download the correct mac driver for that mac OS. unpacked driver
Add printer via ip address using LDP not IPP, Change the name of printer or it will use ipaddress as printer name, it should find the printer check add than add the drawers and finisher.

Check machine if its using account codes?

You can set up profiles for black copies and color

**slimslob** · 04-07-2019, 06:07 AM

Re: setting up printing on MACBOOK PRO problems..

Quick question, can you ping both directions?

**mincopier** · 04-07-2019, 12:42 PM

Re: setting up printing on MACBOOK PRO problems..

Google and Youtube are your greatest pieces of information for these situations. Both have concise instructions and screen shots to show exactly what needs to be done.

The C4503 is AirPrint capable. Meaning that should just find the printer on it's own. With AirPrint you do not need to download the driver. The drawback is usually codes cannot be used.

When setting up IP printing I always use the LPD port myself. This is right below where you set the IP address in the driver.

As mentioned above, make sure the copier can ping the computer. If it cannot ping the computer then it is of course on the wrong network and printing will not work. So unless these are a really old MAC OS, if AirPrint did not find the printer I would suspect they are connected to the wrong network or have bigger problems.

**fshead** · 04-07-2019, 01:39 PM

Re: setting up printing on MACBOOK PRO problems..

Originally posted by slimslob

Quick question, can you ping both directions?

hi
I honestly dont know how to enter "cmd" like on a windows based PC for macs.
All these hybrids laptops and trying to figure out what I need to know..

**fshead** · 04-07-2019, 01:44 PM

Re: setting up printing on MACBOOK PRO problems..

Originally posted by mincopier

Google and Youtube are your greatest pieces of information for these situations. Both have concise instructions and screen shots to show exactly what needs to be done.

The C4503 is AirPrint capable. Meaning that should just find the printer on it's own. With AirPrint you do not need to download the driver. The drawback is usually codes cannot be used.

When setting up IP printing I always use the LPD port myself. This is right below where you set the IP address in the driver.

As mentioned above, make sure the copier can ping the computer. If it cannot ping the computer then it is of course on the wrong network and printing will not work. So unless these are a really old MAC OS, if AirPrint did not find the printer I would suspect they are connected to the wrong network or have bigger problems.

If I installed the PS3 option should it not just install normally.
I will youtube search out more info.
I dont know how to find the macbooks IP address..IS it the same for all macs?
The laptops are outside salesman who come into the office"real estate office" and need to print listing to take with them..

**Brianneoe** · 04-07-2019, 01:55 PM

Re: setting up printing on MACBOOK PRO problems..

As Slim stated it sounds like the other 2 MACs are not on the same network. I use the HP Jetdirect -Socket Protocol because it uses port 9100 and is the fastest of all the other protocol. There is a "Network Utility".program that is most helpful but Apple hides it on their new OS. Google comes in handy on things like this. If you press the "Command,shift,A" keys at the same time you will launch the Applications window. There is a program called "Terminal" in the "Utilites"folder that will allow you to run a ping command. The example of "ping -c 5 192.168.1.200" will ping your MFP 5 times and give you the results.
If you get "Request timeout for icmp_seq" means that the ping failed.

The PPD file for MAC 10.11 through 14 are the same build.

Upper left Apple Icon,System Preference, Network will get you the IP address Info

Good luck.

**bsm2** · 04-07-2019, 03:41 PM

Re: setting up printing on MACBOOK PRO problems..

If the Macs are not on the same network worst case, save file a pdf to flash driver and print from usb port
good luck.

Or have there IT correct the wireless issue

**fshead** · 04-07-2019, 06:07 PM

Re: setting up printing on MACBOOK PRO problems..

Originally posted by bsm2

If the Macs are not on the same network worst case, save file a pdf to flash driver and print from usb port
good luck.

Or have there IT correct the wireless issue

thanks
that is what i told them but it went right by them.
Now if they are logged in to the sites wireless,lets say ABC COMPANY"
then are they automatically in the default IP range"192.168.1. whatever?
I have had windows based laptops that were connected to wireless that was in a different
router than the printer and could not get them to connect so is that what i might be seeing here?
Again I dont have a mac at home so I am learning on site.........
I guesss I will have to buy a cheap used macbook to learn from..

**fshead** · 04-07-2019, 06:25 PM

Re: setting up printing on MACBOOK PRO problems..

Originally posted by Brianneoe

As Slim stated it sounds like the other 2 MACs are not on the same network. I use the HP Jetdirect -Socket Protocol because it uses port 9100 and is the fastest of all the other protocol. There is a "Network Utility".program that is most helpful but Apple hides it on their new OS. Google comes in handy on things like this. If you press the "Command,shift,A" keys at the same time you will launch the Applications window. There is a program called "Terminal" in the "Utilites"folder that will allow you to run a ping command. The example of "ping -c 5 192.168.1.200" will ping your MFP 5 times and give you the results.
If you get "Request timeout for icmp_seq" means that the ping failed.

The PPD file for MAC 10.11 through 14 are the same build.

Upper left Apple Icon,System Preference, Network will get you the IP address Info

Good luck.

GOOD information..thanks

**fshead** · 04-07-2019, 06:36 PM

Re: setting up printing on MACBOOK PRO problems..

Originally posted by bsm2

If the Macs are not on the same network worst case, save file a pdf to flash driver and print from usb port
good luck.

Or have there IT correct the wireless issue

>>Or have there IT correct the wireless issue

I VE been elected IT guy without being asked..All they want to do is to sell houses and have me
make what laptop they drag into the office connect and print..

**bsm2** · 04-08-2019, 03:06 AM

Re: setting up printing on MACBOOK PRO problems..

**fshead** · 04-08-2019, 03:43 PM

Re: setting up printing on MACBOOK PRO problems..

thanks
I am looking to buy a used macbook just to learn the ins and outs..
ANYthing I should look for or stay away from?

**StephenB** · 04-09-2019, 05:21 PM

Re: setting up printing on MACBOOK PRO problems..

I've had very similar issues with laptops (anything wireless) setting up to print.
I've had offices with multiple wireless access points, if the laptop / mac is connected to a different network, you cannot connect.
If they are connected to the "guest" wireless access...they will not be able to print.

To test the connection, I hardwired the laptop to the network and turn off wireless. It will auto obtain an IP and gateway...make sure (gateway) it matches the Ricoh.

Once on the correct network, set up the Ricoh.

**fshead** · 04-09-2019, 05:34 PM

Re: setting up printing on MACBOOK PRO problems..

thanks
the only thing i dont think these macbooks will take a cat5 cable.
I think they did sign in as guest..Some of them have 20 wireless listings on them..............

setting up printing on MACBOOK PRO problems..

setting up printing on MACBOOK PRO problems..

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