Ricoh mp c6004

[canon.master]

Please i need help with this
after install m toner
this message appeared B55BB548-CE07-4455-B26A-F298100E41A1.jpg

[FrohnB]

Re: Ricoh mp c6004

Check to make sure your toner chip/ contact points (rear of machine) aren't covered in toner, not getting a good reading.
Genuine Ricoh Toner?
Previously used bottle or bottle swapped from another machine? new machine won't accept a previously used bottle.

[JDYAL]

Re: Ricoh mp c6004

Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes.
D1493280 part number

[FrohnB]

Re: Ricoh mp c6004

Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes. Also check the toner pump. D1493280 part number

Did not think about this being a cause! Luckily we only had a few of those problems with the xx03 series, but have not had a single xx04/xx04ex exhibit this problem yet. (knock on wood).

EDIT: Ricoh does have a Service Bulletin for the auger breaking.

[canon.master]

Re: Ricoh mp c6004

Check to make sure your toner chip/ contact points (rear of machine) aren't covered in toner, not getting a good reading.
Genuine Ricoh Toner?
Previously used bottle or bottle swapped from another machine? new machine won't accept a previously used bottle.

[canon.master]

Re: Ricoh mp c6004

Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes.
D1493280 part number

I faced also on bk and after i replace it still work fine

thank you very much...

[JDYAL]

Re: Ricoh mp c6004

Have had quite a few bad magenta toners lately. You can actually shake them and hear the chunks in them. Watch out for those, that's what cause my problem.

[blazebusiness]

Re: Ricoh mp c6004

Please i need help with this
after install m toner
this message appeared [ATTACH=CONFIG]42357[/ATTACH]

Assuming you have a good new oem toner , it is a toner supply issue. Toner is not reaching the developer unit in the PCDU. To diagnose the cause you will have to inspect the subhopper to see if it is clogged or the auger is damaged. If you don't have the service manual , get one to see the disassembly involved. Not that difficult once you've done it a couple of times. The controller box and harness guide will have to be removed to get to the subhopper.

Other items that could cause this:
Toner transport motor
Toner end sensor

But those failures would be rare. Usually an issue with the hopper.

[canon.master]

Re: Ricoh mp c6004

Have had quite a few bad magenta toners lately. You can actually shake them and hear the chunks in them. Watch out for those, that's what cause my problem.

[canon.master]

Re: Ricoh mp c6004

Assuming you have a good new oem toner , it is a toner supply issue. Toner is not reaching the developer unit in the PCDU. To diagnose the cause you will have to inspect the subhopper to see if it is clogged or the auger is damaged. If you don't have the service manual , get one to see the disassembly involved. Not that difficult once you've done it a couple of times. The controller box and harness guide will have to be removed to get to the subhopper.

Other items that could cause this:
Toner transport motor
Toner end sensor

But those failures would be rare. Usually an issue with the hopper.

[blazebusiness]

Re: Ricoh mp c6004

Thank very much ... but with the old toners i didn’t get any problem but know i try more than one same problem

At the risk of being repetitive, your toners are probably not the issue.
If you are a tech-----download or purchase online the service manual and follow the disassembly procedure to remove the subhopper. If you are not a tech, probably a very good idea to call one.

You could also try requesting the MPC 6004 service manual for your machine. Lots of good people here. Some altruistic soul may PM you a link to that manual for free.

Hope the advice helps. Followup and let us know what happens.

[canon.master]

Re: Ricoh mp c6004

At the risk of being repetitive, your toners are probably not the issue.
If you are a tech-----download or purchase online the service manual and follow the disassembly procedure to remove the subhopper. If you are not a tech, probably a very good idea to call one.

You could also try requesting the MPC 6004 service manual for your machine. Lots of good people here. Some altruistic soul may PM you a link to that manual for free.

Hope the advice helps. Followup and let us know what happens.

Thanks again i will try to get the sm

[Oze]

Re: Ricoh mp c6004

Did not think about this being a cause! Luckily we only had a few of those problems with the xx03 series, but have not had a single xx04/xx04ex exhibit this problem yet. (knock on wood).

EDIT: Ricoh does have a Service Bulletin for the auger breaking.

Count your lucky stars then coz we've had heaps of this issue with '03 AND '04 series breaking augers