MP 501

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  • francisco
    Trusted Tech

    100+ Posts
    • Nov 2009
    • 168

    MP 501

    I have a strange problema
    when scan documents with adf(color mode), in some pages a blue line appears
    i tested in 3 machines and all do the same.
    Attached Files
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: MP 501

    Something dirty in the optics, DF glass probably, does it do it when scan off glass.

    Comment

    • francisco
      Trusted Tech

      100+ Posts
      • Nov 2009
      • 168

      #3
      Re: MP 501

      Originally posted by davel
      Something dirty in the optics, DF glass probably, does it do it when scan off glass.
      only whith adf in color pdf multipages

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1045

        #4
        Re: MP 501

        Got to be DF glass

        Comment

        • francisco
          Trusted Tech

          100+ Posts
          • Nov 2009
          • 168

          #5
          Re: MP 501

          Originally posted by davel
          Got to be DF glass
          No.
          lock the direcion of line

          Comment

          • skinnyb
            Trusted Tech

            250+ Posts
            • Jul 2008
            • 291

            #6
            Re: MP 501

            ADF registration. Change the registration or magnification (like bump magnification to like 102%) and see if it changes. Pretty classic problem for the A4 size devices.

            Sent from my VS987 using Tapatalk

            Comment

            • francisco
              Trusted Tech

              100+ Posts
              • Nov 2009
              • 168

              #7
              Re: MP 501

              Originally posted by skinnyb
              ADF registration. Change the registration or magnification (like bump magnification to like 102%) and see if it changes. Pretty classic problem for the A4 size devices.

              Sent from my VS987 using Tapatalk

              registraction is ok

              is only in scanner and the appears only in some pages.

              Comment

              • skinnyb
                Trusted Tech

                250+ Posts
                • Jul 2008
                • 291

                #8
                Re: MP 501

                Originally posted by francisco
                registraction is ok

                is only in scanner and the appears only in some pages.
                It's catching the edge of the paper on the way out, when in color mode it picks up the shadow as blue. Change the registration a little each way till the line goes away. Registration will be off a little bit (1-2 mm) but the line will go away. Or just change magnification slightly larger to run the line off the page so to speak. I've never seen it personally on a 501 but have seen it more times than I can count on the SP5210, MPC 400 style scanner.

                Sent from my VS987 using Tapatalk

                Comment

                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2936

                  #9
                  Re: MP 501

                  Not familiar with this box, but on other machines if the scanner glass is installed upside down or backwards, adf reg/feed issues will ensue.
                  NEVER ASSUME ANYTHING

                  Comment

                  • COPIERMAN
                    Senior Tech

                    500+ Posts
                    • Jun 2009
                    • 553

                    #10
                    Re: MP 501

                    I agree adjust magnification in the service mode in periphs DF magnification adj

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35063

                      #11
                      Re: MP 501

                      Originally posted by mikadonovan
                      Not familiar with this box, but on other machines if the scanner glass is installed upside down or backwards, adf reg/feed issues will ensue.
                      That is usually due to the "scratch proof" coating on one side of the slit glass.

                      Comment

                      • davel
                        Technician

                        1,000+ Posts
                        • Oct 2011
                        • 1045

                        #12
                        Re: MP 501

                        Sorry, my bad MP 501 must be SEF.

                        Comment

                        • francisco
                          Trusted Tech

                          100+ Posts
                          • Nov 2009
                          • 168

                          #13
                          Re: MP 501

                          sorry
                          anyone who had this machine in field can do a test?
                          just put some originals in adf and do a scanner in color mode, and see if the cyan line appears.

                          i had the test in 3 diferentes machines and all did the same(cyan line in some,not all)

                          Comment

                          • Gary Bowen
                            Bowdog

                            250+ Posts
                            • Mar 2008
                            • 250

                            #14
                            Re: MP 501

                            Have you tried what skinnyb suggested and have you checked the slit glass. It seems like you might be over complicating this problem. If you found other machines doing it, then it sounds like it's a built in problem with that product and often you have to find your own fix. Just because an adjustment is "spot on" doesn't mean you won't need to tweak it a bit to find a solution for a strange problem.

                            Comment

                            • sandmanmac
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Feb 2009
                              • 3947

                              #15
                              Re: MP 501

                              Originally posted by francisco
                              registraction is ok

                              is only in scanner and the appears only in some pages.
                              Leading edge Registration might be fine but if you make a copy of something OTHER THAN A BLANK PAGE, and compare it with the original, you'll see that the image is reduced. As suggested by skinnyb, adjust the ADF magnification in "peripherals"

                              Originally posted by francisco
                              sorry
                              anyone who had this machine in field can do a test?
                              just put some originals in adf and do a scanner in color mode, and see if the cyan line appears.

                              i had the test in 3 diferentes machines and all did the same(cyan line in some,not all)
                              C'MON. Solutions provided, and you've not given any indication that you've tried ANY OF THEM

                              Comment

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