SP 1100 with copy black line

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  • Dumus
    Technician

    50+ Posts
    • Feb 2010
    • 79

    SP 1100 with copy black line

    The boys ,
    I have a problem with SP 1100 (SP 1180).
    Everything is OK in the print mode (print).
    In copy mode on glass, I have a black line on the right side (copy 1), everything adjusting in normal (N) and set to A4.
    When adjusting the "flatbed margin" - (854) to the maximum,
    the line is reduced but not enough. Just to mention that same from ADF (Sheet-fed),
    and the diodes on the scanner are all bright.
    Have any idea, what to do?

    Print mod :
    SP 1100 PRINT.PDF
    Copy 1 (normal mod) :
    SP 1100 copy 1.PDF
    Copy 2 (854 on max) :
    SP 1100 copy 2.PDF
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: SP 1100 with copy black line

    Originally posted by Dumus
    The boys ,
    I have a problem with SP 1100 (SP 1180).
    Everything is OK in the print mode (print).
    In copy mode on glass, I have a black line on the right side (copy 1), everything adjusting in normal (N) and set to A4.
    When adjusting the "flatbed margin" - (854) to the maximum,
    the line is reduced but not enough. Just to mention that same from ADF (Sheet-fed),
    and the diodes on the scanner are all bright.
    Have any idea, what to do?

    Print mod :
    [ATTACH]42550[/ATTACH]
    Copy 1 (normal mod) :
    [ATTACH]42551[/ATTACH]
    Copy 2 (854 on max) :
    [ATTACH]42552[/ATTACH]
    CLEAN THE MIRRORS

    Comment

    • Dumus
      Technician

      50+ Posts
      • Feb 2010
      • 79

      #3
      Re: SP 1100 with copy black line

      Originally posted by Phil B.
      CLEAN THE MIRRORS
      He has no mirrors.
      And the whole problem was created after cleaning the glass (original glass)!

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1045

        #4
        Re: SP 1100 with copy black line

        Got to be something between glass and CIS.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: SP 1100 with copy black line

          Originally posted by Dumus
          He has no mirrors.
          And the whole problem was created after cleaning the glass (original glass)!
          Then you have gotten hair/fuzz on the glass or lens.
          That last statement should have been your clue

          Sent from my SM-G960U using Tapatalk

          Comment

          • Dumus
            Technician

            50+ Posts
            • Feb 2010
            • 79

            #6
            Re: SP 1100 with copy black line

            Originally posted by Phil B.
            Then you have gotten hair/fuzz on the glass or lens.
            That last statement should have been your clue

            Sent from my SM-G960U using Tapatalk
            All the time, the lamp lights up the whole length, and it normally goes out. Do not blink.
            I even replaced the glass of the original with another device, and the same.
            ???????

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445

              #7
              Re: SP 1100 with copy black line

              Check the white reference patch not sure where that will be for this machine but underneath the platen glass would make sense.
              If there is no white there it will reference against something non reflective that could lead to a black band.

              Or your CIS is poked.

              Or light is not getting in there...
              Whatever

              Comment

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