SPC360SFNW sc 332-01/02&03 continue

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  • jsr123
    Technician
    • Sep 2012
    • 11

    [Error Code] SPC360SFNW sc 332-01/02&03 continue

    Dear All

    Four new SPC 360SF error code sc 332-01/02/03 continue.
    Replace with new toner still after few prints error return.
    One machine stuck with sc 332-03 add yellow toner.
    No blockage at developer entrance. Toner no issue ok.
    Will this need f/w update. What are other solutions.

    Thanks
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: SPC360SFNW sc 332-01/02&03 continue

    Originally posted by jsr123
    Dear All Four new SPC 360SF error code sc 332-01/02/03 continue.
    Replace with new toner still after few prints error return.
    One machine stuck with sc 332-03 add yellow toner.
    No blockage at developer entrance. Toner no issue ok.
    Will this need f/w update. What are other solutions. Thanks
    Dear Newbie,

    You need to give more info:

    did you replace drums/devs?

    what is total count on machine?

    what is the count om PM parts?

    Are you a tech?

    do you have service manual?

    other than toner WHAT haa been done to it?

    Phil B. "The Dentist"

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1045

      #3
      Re: SPC360SFNW sc 332-01/02&03 continue

      If they are all new machines send them back under warranty, did you miss a step in the run up procedure, if not new call a experienced tech.

      Comment

      • Oze
        Ricoh Fanboy

        1,000+ Posts
        • Jul 2008
        • 1663

        #4
        Re: SPC360SFNW sc 332-01/02&03 continue

        Four faulty machines at run up?...methinks you need to double check the run up guide..!!!

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: SPC360SFNW sc 332-01/02&03 continue

          Originally posted by Oze
          Four faulty machines at run up?...methinks you need to double check the run up guide..!!!
          Me thinks You are correct!
          Unless they are " refurbs" some shady dealers out there..
          But yes.. most likely, incorrect setup.

          Sent from my SM-G960U using Tapatalk

          Comment

          • kannuki2
            Trusted Tech
            250+ Posts
            • Feb 2012
            • 398

            #6
            Re: SPC360SFNW sc 332-01/02&03 continue

            This SPC360SF is a POS. So, the machine was installed about a month ago. Today, It throwing sc332-01 after 10 or 5 pages print and the code can be reset by power off and on. I output check development motor drive the Blk pcdu good, and replaced two new black toner cartridges. Also, I swapped K toner clutch with a Magenta clutch and still no fix. Any ideas would greatly appreciated.

            Machine counter page info
            Total Black counter = 207
            Color= 153

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35061

              #7
              Re: SPC360SFNW sc 332-01/02&03 continue

              Originally posted by kannuki2
              This SPC360SF is a POS. So, the machine was installed about a month ago. Today, It throwing sc332-01 after 10 or 5 pages print and the code can be reset by power off and on. I output check development motor drive the Blk pcdu good, and replaced two new black toner cartridges. Also, I swapped K toner clutch with a Magenta clutch and still no fix. Any ideas would greatly appreciated.

              Machine counter page info
              Total Black counter = 207
              Color= 153
              Start a new thread.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: SPC360SFNW sc 332-01/02&03 continue

                Originally posted by kannuki2
                This SPC360SF is a POS. So, the machine was installed about a month ago. Today, It throwing sc332-01 after 10 or 5 pages print and the code can be reset by power off and on. I output check development motor drive the Blk pcdu good, and replaced two new black toner cartridges. Also, I swapped K toner clutch with a Magenta clutch and still no fix. Any ideas would greatly appreciated.

                Machine counter page info
                Total Black counter = 207
                Color= 153
                different issue start your own new thread

                Comment

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