Can you use a gmail account to scan-to-mail?

[Voltage]

Hi Guys

I just want to know if it is possible to use a gmail account to setup scan-to-mail. If yes, how? I get it sometimes that the customer can not give me his email account settings and passwords.

[Shadow1]

No - Gmail uses non-standard ports and encryption. Most of the newer machines can specify a port number, but AFAIK none of the machines support the specific encryption standard gmail requires.

I'm really hoping somebody can tell my I'm wrong - it would make life so much simpler.

[dv007833]

I tried setting up gmail but doesnt work. From what some of the ppl have mentioned in the forum there is no SSL support thus, any email provider that uses it, emails will not go through frm the copier.

[unisys12]

And AFAIK you cannot use a Comcast or Bellsouth business account as a primary e-mail account for set-up. If you use a residential account through whoever your ISP is, everything works fine. At that point, you can scan to all third party e-mail providors.

I have had a few customers that use GMail as a third party host for their business e-mail and there is no way to connect to that! Not that I've found anyway.

[Baphomet]

I don't know about gmail, never tried it. However, I have an Earthlink account which I use to forward outgoing emails. My mail server at home has a dynamic IP so if I use it to send outgoing email on the Internet it always gets rejected, so I forward all outgoing email through Earthlink's SMTP server. And yes, I have done this on copiers as well ... but not permanently. Only to demonstrate to a customer how scan to email works.

The first time I set my mail server at home to forward through Earthlink's SMTP I did not correctly enter the required authentication requirements and I got an email from Earthlink telling me that in a 24 hour period about 20 thousand emails were forward from my IP address. I corrected the issue to prevent spam-bots from using my server, but be aware of what you are doing if you are using your ISP's resources.

If you can set up Gmail to send/receive with a program like Outlook Express, then it would follow that you should be able to use their resources on a copier as well. But I have never used gmail other than on their website, so others would probably know more about that than me.

[rthonpm]

According the the Goose Guide, if you use smtp.googlemail.com and use port 25 for your outgoing SMTP server it will work.
I did this awhile back for an at home business (they have since gone OUT of business) and it worked as I recall, but that doesn't mean that Google hasn't made changes since then.
For Comcast, and other ISP's has anyone tried using the settings they recommend for travelling? They change some of the ports if I recall correctly. The information should be on the ISP's support pages.

[Shadow1]

If you can set up Gmail to send/receive with a program like Outlook Express, then it would follow that you should be able to use their resources on a copier as well.

PC based clients allow you to use Port 995 and SSL - the copiers will allow you to specify a port, but SSL is not supported yet.