mpc3501 OP PANEL on a mpc4501?

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  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356
    #1

    mpc3501 OP PANEL on a mpc4501?

    HI
    I was asked to see if a mpc3501 OPERATION PANEL will cross over to a mpc4501.
    Anyone try this or have any reason why it should or shouldnt work.
    Do i need to flash the OP PANEL FWs?
    thanks
    Tags: fws, mpc3501, mpc4501, panel, reason
    • Dan G
      Technician

      50+ Posts
      • Nov 2014
      • 56
      #2
      Re: mpc3501 OP PANEL on a mpc4501?

      don't think so - different LCDs

        Comment

        • Gary Bowen
          Bowdog

          250+ Posts
          • Mar 2008
          • 250
          #3
          Re: mpc3501 OP PANEL on a mpc4501?

          Depending what you need to replace the Touch Panel (D0091488) and VGA Display (D0891498) are the same for the C3501 and C4501. If D0091488 looks familiar it is the same Touchscreen as for the MP 5000, MP 2851 and MP C2050.

            Comment

            • fshead
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2356
              #4
              Re: mpc3501 OP PANEL on a mpc4501?

              Originally posted by Gary Bowen
              Depending what you need to replace the Touch Panel (D0091488) and VGA Display (D0891498) are the same for the C3501 and C4501. If D0091488 looks familiar it is the same Touchscreen as for the MP 5000, MP 2851 and MP C2050.
              thanks i have not seen the mpc4501 nor ever worked on one,but have done a lot of mpc3501/mpc3001 series.
              I think he is having keypad issues.I have to assume it would mount and connect the same as the mpc3501.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35057
                  #5
                  Re: mpc3501 OP PANEL on a mpc4501?

                  As Gary Bowen stated, the touch screen and VGA display are the same. The control board is not. For keypad issues, the first thing to do is touch panel position adjustment, Section 4.5.12 in the C3501 service manual. If that corrects the problem but it returns, replace the touch screen. Ten years ago, Ricoh had a manufacturing problem with the screens on older models, same screen by part number, to the point that they institute a three year program to replace them. From the announcement bulletin:

                  "Ricoh has identified a breakdown in the adhesive which establishes the electrical conductivity between the Touch Panel and the LCD. The initial projected failure rate is low, however the failure rate increases as the machine ages and is affected by certain environmental conditions.

                  This failure may be intermittent or continuous and may be exhibited by the following symptoms:

                  1. The Touch Panel does not respond.
                  2. The Touch Panel does not hold calibration / adjustment.
                  3. Fax or Scan to Email may be sent to the incorrect destination."

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