MP5002 with Booklet finisher

[GeorgeBest]

Hi,

Changed the sponge rollers on the booklet finisher.
Now when I'm trying to use the staple function, I'm getting the message "remove the paper from finisher shift tray
No paper on tray, don't know what causes this, a few of this model in the field . . .

someone?
Thanks in advance

Gr George

[slimslob]

Re: MP5002 with Booklet finisher

Most likely in replacing the stacking rollers, you knocked a sensor out of position.

[JDYAL]

Re: MP5002 with Booklet finisher

Tray full sensor maybe. This is the sensor that signals the tray full (where stapled pages come out) it has a small feeler that touches the sensor when full.

[GeorgeBest]

Re: MP5002 with Booklet finisher

you were right, it was the paper sensor that was broken!
thnx

Most likely in replacing the stacking rollers, you knocked a sensor out of position.