Pro C7200 - Premature death of fusing roller

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  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4303

    [Misc] Pro C7200 - Premature death of fusing roller

    Good afternoon.

    Everyone servicing these machines, keep an eye on the fusing roller (AE010133). Mine died at 285k pages (new machine, first EM), supposed to last 900k. I got lucky - a colleague had the same happen to him, the fusing belt also got wrecked; my fusing belt came out fine because the machine stopped with an SC520.

    IMG_20190717_154146-01.jpg

    Best regards!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!
  • UNICORNico
    Trusted Tech

    250+ Posts
    • May 2018
    • 309

    #2
    Re: Pro C7200 - Premature death of fusing roller

    Originally posted by mrwho
    Good afternoon.

    Everyone servicing these machines, keep an eye on the fusing roller (AE010133). Mine died at 285k pages (new machine, first EM), supposed to last 900k. I got lucky - a colleague had the same happen to him, the fusing belt also got wrecked; my fusing belt came out fine because the machine stopped with an SC520.
    Best regards!
    Good technical partner.

    I have been going through something similar (but with other pieces) the models MP Cxxx4, which less than 2 years and not reaching 100K, (according to manual, the life stop is 300k) the image units "PCU" start to lose quite a lot of intensity. (Not meeting half-life of the pieces)
    Quarterly reviews, device testing, optics cleaning, color calibration, paper pick-up wheel review, revision and cleaning of laser crystals (those that are cleaned with the rod). The customer uses very good quality paper.

    We think of the company that the new devices, certain components are not of the proper quality (to save costs in the sale), and then it is the replacement ones, the ones that have the best quality (logical explanation of certain exorbitant prices).
    Last edited by UNICORNico; 07-18-2019, 06:07 PM.
    "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35061

      #3
      Re: Pro C7200 - Premature death of fusing roller

      Originally posted by mrwho
      Good afternoon.

      Everyone servicing these machines, keep an eye on the fusing roller (AE010133). Mine died at 285k pages (new machine, first EM), supposed to last 900k.
      New machine??? This product line was introduced in February 2009 for the MFP and 4 months earlier for the printer. My guess is that you have a vastly under utilized machine and the roller died of old age.

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      • mrwho
        Major Asshole!

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 4303

        #4
        Re: Pro C7200 - Premature death of fusing roller

        Originally posted by slimslob
        New machine??? This product line was introduced in February 2009 for the MFP and 4 months earlier for the printer. My guess is that you have a vastly under utilized machine and the roller died of old age.
        2009? We're certainly not talking about the same machine. This is a recent installed machine, the successor of the Pro C7100 - the version with 5 pcdu units, the fifth being used with white or clear toner...
        ' "But the salesman said . . ." The salesman's an asshole!'
        Mascan42

        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

        Ibid

        I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35061

          #5
          Re: Pro C7200 - Premature death of fusing roller

          Originally posted by mrwho
          2009? We're certainly not talking about the same machine. This is a recent installed machine, the successor of the Pro C7100 - the version with 5 pcdu units, the fifth being used with white or clear toner...
          Sorry, confused it with the Pro C720/C900 series.

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          • mrwho
            Major Asshole!

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 4303

            #6
            Re: Pro C7200 - Premature death of fusing roller

            Originally posted by slimslob
            Sorry, confused it with the Pro C720/C900 series.
            No worries - at least it's almost Friday...
            ' "But the salesman said . . ." The salesman's an asshole!'
            Mascan42

            'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

            Ibid

            I'm just an ex-tech lurking around and spreading disinformation!

            Comment

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