DX3243 PriPort

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  • Staggan
    Technician

    50+ Posts
    • Jan 2017
    • 54

    DX3243 PriPort

    Hello

    I am looking for some advice on a Digital Duplicator, PriPort machine...

    The printed text is randomly moving up and down the page....

    I have replaced both the pickup and feed roller, as well as the feed clutch but it has not helped at all...

    I can't find anything in the service manual that seems to offer any direction and I am unable to find anyone who has any real experience of these machines..

    I did wonder if perhaps the drum itself was causing problems and could perhaps be moving / worn in some way..

    Any suggestions would be greatly appreciated.

    Thanks
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: DX3243 PriPort

    I forget, have not seen a duplicator in years but try the digital duplicator forum.

    Comment

    • Polarbear
      Service Manager

      1,000+ Posts
      • Feb 2012
      • 1070

      #3
      Re: DX3243 PriPort

      Originally posted by Staggan
      Hello

      I am looking for some advice on a Digital Duplicator, PriPort machine...

      The printed text is randomly moving up and down the page....

      I have replaced both the pickup and feed roller, as well as the feed clutch but it has not helped at all...

      I can't find anything in the service manual that seems to offer any direction and I am unable to find anyone who has any real experience of these machines..

      I did wonder if perhaps the drum itself was causing problems and could perhaps be moving / worn in some way..

      Any suggestions would be greatly appreciated.


      Thanks
      Hi Staggan

      I would say your registration is messing you around. If the reg clutch is slipping the image will move around on the page from one page to the next.
      Press the GREEN button!!

      Comment

      • Staggan
        Technician

        50+ Posts
        • Jan 2017
        • 54

        #4
        Re: DX3243 PriPort

        Hello

        Yes, registration is moving, but there is no registration clutch shown in the service manual...

        I will try posting in the digital duplicator forum...

        Thanks

        Comment

        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #5
          Re: DX3243 PriPort

          Originally posted by Staggan
          Hello

          Yes, registration is moving, but there is no registration clutch shown in the service manual...

          I will try posting in the digital duplicator forum...

          Thanks
          I see the registration is driven by a dedicated motor. Check the grub screws holding the pulley to the motor and check tension on the belt attached to the motor, as a slack belt could jump teeth with the speed the machine works.
          Press the GREEN button!!

          Comment

          • Staggan
            Technician

            50+ Posts
            • Jan 2017
            • 54

            #6
            Re: DX3243 PriPort

            Thanks for the suggestion...

            I've checked the grub screws on both the motor and roller, checked belt condition and tensioner the belt again...

            Still no joy, the position can fluctuate by 10mm or more...

            I'm wondering if speed is causing issues or if there is a drum issue...

            Any further help would be appreciated

            Thanks

            Comment

            • Staggan
              Technician

              50+ Posts
              • Jan 2017
              • 54

              #7
              Re: DX3243 PriPort

              Update

              I have got normal thickness paper working fine, but thicker paper is still slipping....

              I think the issue is pressure on the registration roller which is managed via part of the drum drive... but I can't find anything on it in the service manual...

              I've got the complete roller assembly that sits above the registration roller out and it seems fine...

              Any suggestions would be appreciated

              Thanks

              Comment

              • Polarbear
                Service Manager

                1,000+ Posts
                • Feb 2012
                • 1070

                #8
                Re: DX3243 PriPort

                Originally posted by Staggan
                Update

                I have got normal thickness paper working fine, but thicker paper is still slipping....

                I think the issue is pressure on the registration roller which is managed via part of the drum drive... but I can't find anything on it in the service manual...

                I've got the complete roller assembly that sits above the registration roller out and it seems fine...

                Any suggestions would be appreciated

                Thanks
                HI. Glad about the progress!

                Do you adjust the thickness lever depending on the paper you are using? There is such a lever on the feed side above the paper table.
                Press the GREEN button!!

                Comment

                • Staggan
                  Technician

                  50+ Posts
                  • Jan 2017
                  • 54

                  #9
                  Re: DX3243 PriPort

                  Hello

                  Yes, I am adjusting paper type using that lever...

                  Thanks

                  Comment

                  • Polarbear
                    Service Manager

                    1,000+ Posts
                    • Feb 2012
                    • 1070

                    #10
                    Re: DX3243 PriPort

                    Originally posted by Staggan
                    Update

                    I have got normal thickness paper working fine, but thicker paper is still slipping....

                    I think the issue is pressure on the registration roller which is managed via part of the drum drive... but I can't find anything on it in the service manual...

                    I've got the complete roller assembly that sits above the registration roller out and it seems fine...

                    Any suggestions would be appreciated

                    Thanks
                    Hi. Have you checked the solenoids that release the pressure roller below the drum. They sometimes stick and can cause uneven pressure as well.

                    Sent from my SM-G950F using Tapatalk
                    Press the GREEN button!!

                    Comment

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