IM C2500 Display Dead after FW Update

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  • Roger67
    Technician

    50+ Posts
    • Nov 2013
    • 84

    IM C2500 Display Dead after FW Update

    Hi Folks,

    i have a brand new IM C2500 which has a Diplay with no more funktion after i updated the FW.

    Unly the blue little LED on the top right is working.

    Any Ideas ?

    Thanks

    Roger
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: IM C2500 Display Dead after FW Update

    Where did you get firmware from and which firmware, try loading the old version.

    Comment

    • Roger67
      Technician

      50+ Posts
      • Nov 2013
      • 84

      #3
      Re: IM C2500 Display Dead after FW Update

      Hi,

      we get the FW from My Ricoh.

      Finally i changend the SOP and now it works.

      Thanks
      Roger

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3873

        #4
        Re: IM C2500 Display Dead after FW Update

        Would the panel not boot into recovery mode?
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • Roger67
          Technician

          50+ Posts
          • Nov 2013
          • 84

          #5
          Re: IM C2500 Display Dead after FW Update

          Hi,

          the Panel was unable to go into the Recovery Mode,sadly.

          Roger

          Comment

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