How to enter service mode for Lanier MP C3002 and adjuest the screen back light

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  • caini
    Technician
    • Oct 2015
    • 27

    How to enter service mode for Lanier MP C3002 and adjuest the screen back light

    I used to be a Ricoh tech. But worked on other brands recent years.
    I got a Lanier MP C3002 and the Reset 107 stop seems does not work, can anybody share some ideas?

    Also the screen light is too strong, did not find any button to adjust on panel, can any body tell me. Thanks.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

    Ricoh change the access code years ago because too many unauthorized individuals knew it. At the same time they also allowed the technician the ability to modify the code.

    Comment

    • caini
      Technician
      • Oct 2015
      • 27

      #3
      Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

      Originally posted by slimslob
      Ricoh change the access code years ago because too many unauthorized individuals knew it. At the same time they also allowed the technician the ability to modify the code.
      Thanks. I knew the 03 seris changed the code as I found on other post.
      So what's the code for this machine then pls?

      also is there any buttons some where to reset the code ?

      Comment

      • Coptech
        worker drone

        250+ Posts
        • Dec 2009
        • 460

        #4
        Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

        Default, your 107 is correct for that model. Bet you are pushing the wrong C key...you are used to the red one and that is wrong now.

        Comment

        • caini
          Technician
          • Oct 2015
          • 27

          #5
          Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

          Originally posted by Coptech
          Default, your 107 is correct for that model. Bet you are pushing the wrong C key...you are used to the red one and that is wrong now.
          Thanks mate. But I tried another C button with no luck.
          Is it possible someone changed the ways to enter sp mode with this model?

          Comment

          • fshead
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2356

            #6
            Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

            Originally posted by slimslob
            Ricoh change the access code years ago because too many unauthorized individuals knew it. At the same time they also allowed the technician the ability to modify the code.

            or guys randomly posting this info on forums for all to see.

            Comment

            • blazebusiness
              SanDiegoCopierRepair.com

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 1246

              #7
              Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

              Originally posted by fshead
              or guys randomly posting this info on forums for all to see.
              That proprietary SP mode info should have stayed protected and been unavailable to users. Waste of time to try and protect that info now, though I do agree it was a super bad idea to post the info in the first place. By now, that info is so widely available on hundreds of youtube videos and other websites and even in tons of posts here on Copytechnet....might as well just answer the question. Total waste of time to protect the info at this point, it's been too widely disseminated.

              And to address the question at hand----Yellow(reset) / then 107 / then the C key will let you in. You have to hold the C key down for a couple of seconds. SP mode should come up.

              If you still can't get in-----maybe User Tools > System Settings > Administrator Tools > Service Mode Lock is enabled.

              Hope this helps you to get in.
              Last edited by blazebusiness; 08-18-2019, 10:36 PM.
              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

              Comment

              • caini
                Technician
                • Oct 2015
                • 27

                #8
                Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                Originally posted by blazebusiness
                That proprietary SP mode info should have stayed protected and been unavailable to users. Waste of time to try and protect that info at this point, though I do agree it was a super bad idea to post the info in the first place. By now, that info is so widely available on hundreds of youtube videos and other websites and even in posts here on Copytechnet....might as well just answer the question. Total waste of time to protect the info at this point, it's been too widely disseminated.

                And to address the question at hand----Yellow(reset) / then 107 / then the C key will let you in. You have to hold the C key down for a couple of seconds. SP mode should come up.

                If you still can't get in-----maybe User Tools > System Settings > Administrator Tools > Service Mode Lock is enabled.

                Hope this helps you to get in.
                Many thanks, mate. It works, I think I tried this before but with no luck.
                But after you told me, it works, it is amazing.
                I am technician with about 10 years experience, why somebody want to keep an secret to me when it not really is as you said. You are wise technician. Thanks again for your help!

                Comment

                • blazebusiness
                  SanDiegoCopierRepair.com

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 1246

                  #9
                  Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                  Originally posted by caini
                  Many thanks, mate. It works, I think I tried this before but with no luck.
                  But after you told me, it works, it is amazing.
                  I am technician with about 10 years experience, why somebody want to keep an secret to me when it not really is as you said. You are wise technician. Thanks again for your help!
                  I am certainly very glad that it helped you. And to put things in perspective:

                  The other guys are not being rude. They come here with the purpose of freely helping and getting help. The people here are rightfully concerned that the SP mode information in the hands of a non-tech could let them do much more harm than good. It's not difficult to turn a copier into a big ol' brick with that access. I agree with them in principle , and that info should be shared only with other tech's in a PM (private message) only.

                  Problem is, that info has been shared openly so many times , it is now a moot point. Spilt milk as they say....What do we now gain hiding info from users that in reality certainly cannot be maintained hidden any longer. What is real vs. what is ideal. May as well answer the darn question and be helpful to others, if not , that information will be easily discovered anyway.

                  That being said, I respect their comments, their concerns are well founded.
                  _
                  _
                  _
                  _

                  P.S. Did you figure out how to adjust the display brightness? Let us know. On the older machines I think it was called contrast under general settings. Not sure if there even is a Ricoh display brightness adjustment on the newer style copiers though.
                  Last edited by blazebusiness; 08-18-2019, 11:15 PM.
                  sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35067

                    #10
                    Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                    Originally posted by caini
                    Many thanks, mate. It works, I think I tried this before but with no luck.
                    But after you told me, it works, it is amazing.
                    I am technician with about 10 years experience, why somebody want to keep an secret to me when it not really is as you said.
                    I had a customer who learned that they could enter Sp then cycle power to clear false fusing error codes. What they failed to understand was that if the code returned, do not try it again. Net result was a pressure roller melted to the hot roller.

                    Comment

                    • blazebusiness
                      SanDiegoCopierRepair.com

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 1246

                      #11
                      Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                      Originally posted by slimslob
                      I had a customer who learned that they could enter Sp then cycle power to clear false fusing error codes. What they failed to understand was that if the code returned, do not try it again. Net result was a pressure roller melted to the hot roller.
                      Very common indeed. Not a bad thing if it was a one time fluctuation in power causing the code. Many customers do that after finding youtube vid on SC code reset. But often times, due to many continuous resets.....Now needs a whole new fuser unit instead of just a few parts. Fire hazard as well.
                      Maybe that's the basis for requiring a reset pico fuse with the fuser sleeve unit on the newer stuff.

                      Customers also have a predisposition to randomly doing memory clear. You can imagine the issues after.......
                      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                      Comment

                      • Gift
                        Service Manager

                        1,000+ Posts
                        • Mar 2011
                        • 2413

                        #12
                        Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                        I think there's no setting for backlight illumination brightness. Older machines had a "contrast potentiometer/dial" wich just affected the LCD contast but these aren't available for MFPs with colour LCD as well.

                        Comment

                        • MikeACS
                          Junior Member
                          • Jul 2020
                          • 3

                          #13
                          Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                          Originally posted by slimslob
                          Ricoh change the access code years ago because too many unauthorized individuals knew it. At the same time they also allowed the technician the ability to modify the code.
                          I work for a used copier company, and I'm working on a Lanier MP C2003 that we recently picked up that won't let me go into service SP mode. I can get into the factory SP mode, just not the normal service SP mode. It's not the 107 code on this model, but I tried the new code and the old just to see, no luck.

                          This is the first time I've heard anyone say that the technician can modify the code, and I'm wondering if this may be the reason. I don't have a service manual if it's explained there (sorry if that makes me a pariah), so I don't know where or how to change it, or see if it's been changed. If someone could let me know I'd appreciate it.

                          This is my first time posting anything on this site, sorry if it's bad etiquette to ask this on a year old post, especially since it's a different question/model than the OP, but I wanted to specify this quote since it was made by an experienced user.

                          Comment

                          • Guticopy
                            Technician
                            • Oct 2017
                            • 10

                            #14
                            Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                            Originally posted by MikeACS
                            I work for a used copier company, and I'm working on a Lanier MP C2003 that we recently picked up that won't let me go into service SP mode. I can get into the factory SP mode, just not the normal service SP mode. It's not the 107 code on this model, but I tried the new code and the old just to see, no luck.

                            This is the first time I've heard anyone say that the technician can modify the code, and I'm wondering if this may be the reason. I don't have a service manual if it's explained there (sorry if that makes me a pariah), so I don't know where or how to change it, or see if it's been changed. If someone could let me know I'd appreciate it.

                            This is my first time posting anything on this site, sorry if it's bad etiquette to ask this on a year old post, especially since it's a different question/model than the OP, but I wanted to specify this quote since it was made by an experienced user.

                            No one will respond. There will be a new thread.

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35067

                              #15
                              Re: How to enter service mode for Lanier MP C3002 and adjuest the screen back light

                              Originally posted by MikeACS
                              I work for a used copier company, and I'm working on a Lanier MP C2003 that we recently picked up that won't let me go into service SP mode. I can get into the factory SP mode, just not the normal service SP mode. It's not the 107 code on this model, but I tried the new code and the old just to see, no luck.

                              This is the first time I've heard anyone say that the technician can modify the code, and I'm wondering if this may be the reason. I don't have a service manual if it's explained there (sorry if that makes me a pariah), so I don't know where or how to change it, or see if it's been changed. If someone could let me know I'd appreciate it.

                              This is my first time posting anything on this site, sorry if it's bad etiquette to ask this on a year old post, especially since it's a different question/model than the OP, but I wanted to specify this quote since it was made by an experienced user.
                              Your first post and you have to dig up a thread that is almost a year old. That makes you almost a grave robber. Start your own thread.

                              Comment

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