Hello, code indicates a failed hard drive. This machine has a fiery and a 320gb drive. I pulled the drive to and it comes to ready to make copies. I have several questions. Can I bypass the fiery by just running it through the the machines ethernet port to bypass the fiery or is there a way to turn it off? Is there firmware on that drive for the fiery or is it just storage? When I replace the drive is there anything else I need to do besides format the drive?
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Re: Mp C5000 error code SC-863-06
That depends on whether or not the GW controller was removed when the Fiery was installed. If the GW controller is still installed you may have to make some SP changes. The NIC and possible the USB on the GW may need to be enables, SP 5985. With some models the GW print function and GW scan function can be turned off in SP. If you have the Fiery install manual, check it. Otherwise remove the GIGAbit NIC, print the SMC defaults and look for changes. -
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Re: Mp C5000 error code SC-863-06
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Re: Mp C5000 error code SC-863-06
Just replace and format with SP 5832. If they were using the gw controller for scanning all the addresses will be gone (fax and email addresses).
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