Pages light ricoh 4054

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    Pages light ricoh 4054

    Hi, I have a Ricoh 4054. In the lower side of the sheet, the print comes out transparent while above it is all clear. The printer has about 200k
    I have already replaced the image unit and the fuser. I also cleaned the laser glass.

    By printing the counters, the upper part is light while the lower part is ok. Printing the counters in A3, only on the right side is a clearing visible. The only piece that comes to mind is the transfer roller that I haven't replaced yet.
    Any suggestions?
    thanks!
  • solorajder
    Trusted Tech
    • Jul 2010
    • 106

    #2
    Re: Pages light ricoh 4054

    Did you try to stop printing proces(open the door) when the paper is around the drum?
    If the image is OK on the drum but not on the paper, then it is problem with transfer roller.

    Sent from my G8441 using Tapatalk

    Comment

    • skinnyb
      Trusted Tech

      250+ Posts
      • Jul 2008
      • 291

      #3
      Re: Pages light ricoh 4054

      Usually the transfer roller tension arms pop out of place and it loses spring tension on one side causing to lose pressure. Seen it many times. If you are lucky, you can pop it back together, if not parts replacement will be required.

      Sent from my LM-V405 using Tapatalk

      Comment

      • Oze
        Ricoh Fanboy

        1,000+ Posts
        • Jul 2008
        • 1663

        #4
        Re: Pages light ricoh 4054

        Originally posted by skinnyb
        Usually the transfer roller tension arms pop out of place and it loses spring tension on one side causing to lose pressure. Seen it many times. If you are lucky, you can pop it back together, if not parts replacement will be required.

        Sent from my LM-V405 using Tapatalk
        +1 FOR THIS...
        I had a call the other week for the same thing and the customer had knocked the PTR out of place on one side.

        Comment

        • skinnyb
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 291

          #5
          Re: Pages light ricoh 4054

          Originally posted by Oze
          +1 FOR THIS...
          I had a call the other week for the same thing and the customer had knocked the PTR out of place on one side.
          Similar situation on the color boxes too. I see those more often than B&W as I have more of those in my territory.

          Sent from my LM-V405 using Tapatalk

          Comment

          • Coptech
            worker drone

            250+ Posts
            • Dec 2009
            • 460

            #6
            Re: Pages light ricoh 4054

            Originally posted by Oze
            +1 FOR THIS...
            I had a call the other week for the same thing and the customer had knocked the PTR out of place on one side.
            yep...side doors too flimsy and if customer pushes one side or the other other thn center, ptr spring mechanism gets stuck too far back and needs help springing back forward. You get no transfer on one side or the other.

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421

              #7
              Re: Pages light ricoh 4054

              Hi, I replaced the transfer roller, an unresolved problem.


              I brought the whole transfer roller block with me. By removing the customer's one a small piece of plastic fell! By entering mine, the problem is solved.


              The customer has confessed to me that it has happened since paper was jammed. Likely they pulled and blew something.

              Comment

              • davel
                Technician

                1,000+ Posts
                • Oct 2011
                • 1045

                #8
                Re: Pages light ricoh 4054

                Hope they paid for all your time and parts.

                Comment

                • guitar9199
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2016
                  • 1097

                  #9
                  Re: Pages light ricoh 4054

                  Originally posted by Bix
                  Hi, I replaced the transfer roller, an unresolved problem.


                  I brought the whole transfer roller block with me. By removing the customer's one a small piece of plastic fell! By entering mine, the problem is solved.


                  The customer has confessed to me that it has happened since paper was jammed. Likely they pulled and blew something.

                  I've found that if you let the customer talk long enough, eventually they will tell you everything!

                  Comment

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