same problem on mp 7001 - mp 7500 - mp 7502

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  • copytrust
    Trusted Tech

    100+ Posts
    • Feb 2010
    • 109

    same problem on mp 7001 - mp 7500 - mp 7502

    So i am having the same problem on diffrent clients on these models MP 7001 - MP 7500 - MP 7502 i am pretty sure its humidity problem thats why i connected the CN 103 on the power supply for the drum heater, but with no luck.

    This syptom only occurs in the morning when the machine starts after you make some copies like 20-30, then the machine works fine io have already change the preheat settings to 5 minutes but still no luck, i have search the forum for this problem, but my english are not that good and i dont know how to discribe it.


    Any help will be appreciated guys!!!!!
    Attached Files
  • usta
    Technician
    • Oct 2013
    • 44

    #2
    Re: same problem on mp 7001 - mp 7500 - mp 7502

    I ran into one or two machines. We changed the drum and it's all right. One try is useful

    Comment

    • eccelobo
      Trusted Tech

      Site Contributor
      100+ Posts
      • May 2013
      • 113

      #3
      Re: same problem on mp 7001 - mp 7500 - mp 7502

      Yes, replace the drum and that's all. Good Luck!

      Comment

      • copytrust
        Trusted Tech

        100+ Posts
        • Feb 2010
        • 109

        #4
        Re: same problem on mp 7001 - mp 7500 - mp 7502

        Originally posted by eccelobo
        Yes, replace the drum and that's all. Good Luck!
        No problem with that guys but 2 of the 4 machines have 50.000 counter copies, and all the machines have the original drum 1.2K! Are you sure about that? I am concerned that I will replace the drum and then the problem returns

        Στάλθηκε από το G3412 μου χρησιμοποιώντας Tapatalk

        Comment

        • eccelobo
          Trusted Tech

          Site Contributor
          100+ Posts
          • May 2013
          • 113

          #5
          Re: same problem on mp 7001 - mp 7500 - mp 7502

          In my xp, first time I did everything else to make it right, but there was no improvement until drum replacement. Now I just replace the drum. Note: None of the machines was in a too humid area, so in my case I put humidity out of the question.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35067

            #6
            Re: same problem on mp 7001 - mp 7500 - mp 7502

            Originally posted by copytrust
            So i am having the same problem on diffrent clients on these models MP 7001 - MP 7500 - MP 7502 i am pretty sure its humidity problem thats why i connected the CN 103 on the power supply for the drum heater, but with no luck.

            This syptom only occurs in the morning when the machine starts after you make some copies like 20-30, then the machine works fine io have already change the preheat settings to 5 minutes but still no luck, i have search the forum for this problem, but my english are not that good and i dont know how to discribe it.


            Any help will be appreciated guys!!!!!
            Since the problem only occurs in the morning, I agree that the problem has to do with humidity. Since you have already connected CN 103, you might want to check that the heater itself is present, not open and to the back wall of the frame. Heater is located below the transfer belt assembly, one connector at the rear, one screw at the front and tabs fitted into slots at the rear. Also try connecting CN 104 for the tray heater. Might even require the installation of the scanner heater. Part number depends on AC voltage in your area, AX40 0122 Anticondensation Heater - 120V 9W or AX40 0123 Anticondensation Heater - 230V 10W.

            One other possible thing to try. Check to see if the machine has settings in User Tools for automatically turning on at a set time for each day. If it does try setting it to turn on about one hour before they open.

            Comment

            • copytrust
              Trusted Tech

              100+ Posts
              • Feb 2010
              • 109

              #7
              Re: same problem on mp 7001 - mp 7500 - mp 7502

              Originally posted by slimslob
              Since the problem only occurs in the morning, I agree that the problem has to do with humidity. Since you have already connected CN 103, you might want to check that the heater itself is present, not open and to the back wall of the frame. Heater is located below the transfer belt assembly, one connector at the rear, one screw at the front and tabs fitted into slots at the rear. Also try connecting CN 104 for the tray heater. Might even require the installation of the scanner heater. Part number depends on AC voltage in your area, AX40 0122 Anticondensation Heater - 120V 9W or AX40 0123 Anticondensation Heater - 230V 10W.

              One other possible thing to try. Check to see if the machine has settings in User Tools for automatically turning on at a set time for each day. If it does try setting it to turn on about one hour before they open.


              True...... havent check if the heaters is present inside the machine, i thought they were already preinstalled, i will check today

              Comment

              • Codex
                Senior Tech

                500+ Posts
                • May 2008
                • 683

                #8
                Re: same problem on mp 7001 - mp 7500 - mp 7502

                Hello.... Can't download the file... Can you post a picture please?.... But as i can read.... This is the same probkem i have on 10 or 15 machines..... The problem occurs often in the morning.... But only because the Drum is worn out on some areas.... Its the 1.2k drum.....but we have machines where the problem occurs after 300k copies......you can read my post here... And look at the pictures.


                CQ Blurred Prints/copies and B246 9510 drum does never reach target yield of 1.2m copies
                Inviato dal mio SM-G935F utilizzando Tapatalk
                Memento Audere Semper

                Comment

                • copytrust
                  Trusted Tech

                  100+ Posts
                  • Feb 2010
                  • 109

                  #9
                  Re: same problem on mp 7001 - mp 7500 - mp 7502

                  Originally posted by Codex
                  Hello.... Can't download the file... Can you post a picture please?.... But as i can read.... This is the same probkem i have on 10 or 15 machines..... The problem occurs often in the morning.... But only because the Drum is worn out on some areas.... Its the 1.2k drum.....but we have machines where the problem occurs after 300k copies......you can read my post here... And look at the pictures.


                  CQ Blurred Prints/copies and B246 9510 drum does never reach target yield of 1.2m copies
                  Inviato dal mio SM-G935F utilizzando Tapatalk



                  Yeap same print.... i have read your post, did you managed to fix it with brasso?? it does not saying if you managed to reach a solution!

                  Comment

                  • emiliorsg
                    Trusted Tech

                    100+ Posts
                    • Jul 2018
                    • 140

                    #10
                    Re: same problem on mp 7001 - mp 7500 - mp 7502

                    In my city there is also a lot of humidity and i had this same breakdown in several machines. The only solution apart from activating the heating is that the customer does not disconnect the machine from the power at night and the machine remains in energy saving or auto off.

                    Comment

                    • Codex
                      Senior Tech

                      500+ Posts
                      • May 2008
                      • 683

                      #11
                      Re: same problem on mp 7001 - mp 7500 - mp 7502

                      Originally posted by copytrust
                      Yeap same print.... i have read your post, did you managed to fix it with brasso?? it does not saying if you managed to reach a solution!
                      I tried something like brasso.... Here in Italy we have polish for cars.... And at the moment it seems to work.... It prevents humidity to stuck on the drum..... I've attached two pics... One before... And one after the treatment with car polish

                      Inviato dal mio SM-G935F utilizzando Tapatalk
                      Memento Audere Semper

                      Comment

                      • copytrust
                        Trusted Tech

                        100+ Posts
                        • Feb 2010
                        • 109

                        #12
                        Re: same problem on mp 7001 - mp 7500 - mp 7502

                        Originally posted by Codex
                        I tried something like brasso.... Here in Italy we have polish for cars.... And at the moment it seems to work.... It prevents humidity to stuck on the drum..... I've attached two pics... One before... And one after the treatment with car polish

                        Inviato dal mio SM-G935F utilizzando Tapatalk


                        Nice job, if you have the brand of the polish car avaliable maybe i can find it here in greece, also i appreciated your time for answering thank you.

                        Comment

                        • duct tape
                          Technician

                          50+ Posts
                          • Jun 2009
                          • 87

                          #13

                          Comment

                          • copytrust
                            Trusted Tech

                            100+ Posts
                            • Feb 2010
                            • 109

                            #14
                            Re: same problem on mp 7001 - mp 7500 - mp 7502

                            Update. I went to all 3 clients yesterday and polish the drum with brasso, today I contacted with them and they said that everything is OK, so I am pretty sure we fixed this issue.

                            I want to thank you all for helping me out.

                            Στάλθηκε από το G3412 μου χρησιμοποιώντας Tapatalk

                            Comment

                            • Codex
                              Senior Tech

                              500+ Posts
                              • May 2008
                              • 683

                              #15
                              Re: same problem on mp 7001 - mp 7500 - mp 7502

                              Originally posted by copytrust
                              Update. I went to all 3 clients yesterday and polish the drum with brasso, today I contacted with them and they said that everything is OK, so I am pretty sure we fixed this issue.

                              I want to thank you all for helping me out.

                              Στάλθηκε από το G3412 μου χρησιμοποιώντας Tapatalk
                              Ok great!
                              I use AREXONS POLISH...... I didn't find BRASSO in italy.....only to order on Amazon.... I'll try this too...

                              Inviato dal mio SM-G935F utilizzando Tapatalk
                              Memento Audere Semper

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