Error " Out of paper"

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  • vnrye138
    Junior Member
    • Oct 2019
    • 1

    [Error Code] Error " Out of paper"

    Hello, please help me. I am using the ricoh 5100s, my machine says "out of paper" but the paper is still available. I have to restart Fiery to print. This error usually appears after I print 4 to 5 print jobs. When I printed Paper Tray 1 2 3, the bypass tray, LCT all had this error. Thank you.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: Error " Out of paper"

    At the time I retired 2 1/2 years ago there were 8 service bulletins dealing with problems with the tandem tray on this model. You might want to check that they have all been applied.

    Also I remember have a problem on a couple of them where a setting for sending reports would cause it to report a network error that the machine to report that the tray the fax was configured to use improperly loaded.

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      Re: Error " Out of paper"

      Is the machine's firmware up to date and the same for the patches on the Fiery?
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2936

        #4
        Re: Error " Out of paper"

        Originally posted by TonerMunkeh
        patches on the Fiery?
        They solve multiple issues.
        NEVER ASSUME ANYTHING

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