Ricoh Pro8310S booklet finisher jams (SR5120)

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  • sx633
    Technician
    • Sep 2011
    • 49

    [Jamming] Ricoh Pro8310S booklet finisher jams (SR5120)

    Hi all, my customer has a newly installed Pro 8310S which is occasionally jamming J116 in the booklet finisher. Not a major issue at the moment but it is stangley similar to the jams he used to get on his old 7 million copies Pro 8110. I'm sure that's just coincidence. It has done 100k in a little over a month and was installed brand new. I can't find anything on Ricoh tech forums or bulletins. Any ideas chaps ?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35057

    #2
    Re: Ricoh Pro8310S booklet finisher jams (SR5120)

    J116 is a lag jam in the booklet stapler. Trail edge is detected as having not left a sensor or has left it late. Could be a dirty or defective sensor.

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    • Dartman
      Junior Member
      • Nov 2020
      • 2

      #3
      Re: Ricoh Pro8310S booklet finisher jams (SR5120)

      have had the same issue... on brand new out of the box finishers.... was the staple heads

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