Ricoh PRO 1356

[kopirmaster]

Hello to all .
I have problem with one Ricoh pro 1356 .Machine and Finisher (sr5000) works very fine but when job end or paper end during the job machine shows paper jam on finisher exit part .There is no paper in the finisher open and close the front door error for paper jam is cleared .
Any suggestions for this problem thanks .

[slimslob]

Re: Ricoh PRO 1356

What is the jam code displayed? Is there any SC displayed after you open and close the door.

[Phil B.]

Re: Ricoh PRO 1356

What is the jam code displayed? Is there any SC displayed after you open and close the door.

Wow Brother.. do we need Jcodes?
Isn't your crystal ball plugged in?

have you lost your "Carnac the Magnificent" abilities ?

I wonder if they go to their Dr. so well prepared and BP - HR - Weight Height - A1C counts ....?

I know.. they go to the CAR doc and say " It just doesn't run right" !!!

Whiskey Tango Foxtrot!??

"...I have problem with one Ricoh pro 1356 .Machine and Finisher (sr5000) works very fine but when job end or paper end during the job machine shows paper jam on finisher exit part .There is no paper in the finisher open and close the front door error for paper jam is cleared .
Any suggestions for this problem thanks ."

ummm I'm only a simple country mage.. but:

Like master Slimslob said JAM CODE?

how can " works very fine but...."?
*HUH??

paper jam on finisher exit part
*ok WHAT PART? Can you post the . JAM EXIT area?

1) Do the paper properties (size and type) on the Copier for all Trays match: a) Display Screen b) printer device settings c) file properties (ASSuming you ARE printing ** which you didn't mention**

2) ASSuming this machine has had this problem for a bit, did you: a) Confirm no scraps stuck in paper path 2) ALL sensors are operating properly c) You can confirm #1 are all set properly?

3) Can you print out the SMC report to tray other than finisher? PLEASE DO.

4) Tech/IT/EndUser?

5) Have Service Manual?

PhilB. "The Dentist"

[slimslob]

Re: Ricoh PRO 1356

Wow Brother.. do we need Jcodes?
Isn't your crystal ball plugged in?

have you lost your "Carnac the Magnificent" abilities ?

I wonder if they go to their Dr. so well prepared and BP - HR - Weight Height - A1C counts ....?

I know.. they go to the CAR doc and say " It just doesn't run right" !!!

Whiskey Tango Foxtrot!??

"...I have problem with one Ricoh pro 1356 .Machine and Finisher (sr5000) works very fine but when job end or paper end during the job machine shows paper jam on finisher exit part .There is no paper in the finisher open and close the front door error for paper jam is cleared .
Any suggestions for this problem thanks ."

ummm I'm only a simple country mage.. but:

Like master Slimslob said JAM CODE?

how can " works very fine but...."?
*HUH??

paper jam on finisher exit part
*ok WHAT PART? Can you post the . JAM EXIT area?

1) Do the paper properties (size and type) on the Copier for all Trays match: a) Display Screen b) printer device settings c) file properties (ASSuming you ARE printing ** which you didn't mention**

2) ASSuming this machine has had this problem for a bit, did you: a) Confirm no scraps stuck in paper path 2) ALL sensors are operating properly c) You can confirm #1 are all set properly?

3) Can you print out the SMC report to tray other than finisher? PLEASE DO.

4) Tech/IT/EndUser?

5) Have Service Manual?

PhilB. "The Dentist"

Aneurysm, where is the laugh button.

[Phil B.]

Re: Ricoh PRO 1356

Aneurysm, where is the laugh button.

Amen... and maybe a "bird"?

Sent from my SM-G960U using Tapatalk

[bat]

Re: Ricoh PRO 1356

Replace AX05 0277 DC MOTOR on SR5000.


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[kopirmaster]

Re: Ricoh PRO 1356

What is the jam code displayed? Is there any SC displayed after you open and close the door.

there is no sc code .

[imaginemoko]

Re: Ricoh PRO 1356

if you can please print and upload here the first two page of SP5990-004.

[kopirmaster]

Re: Ricoh PRO 1356

if you can please print and upload here the first two page of SP5990-004.

Is this enough ? thanks for replay20191212094758714.pdf

[kopirmaster]

Re: Ricoh PRO 1356

Replace AX05 0277 DC MOTOR on SR5000.
Today i will try with this motor . Just to inform you the plate works very fine up and down. thanks for replay

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Today i will try with this motor . Just to inform you the plate works very fine up and down. thanks for replay

[davel]

Re: Ricoh PRO 1356

you said no SC codes, looks like plenty in history, lots of recent jams as well.

[kopirmaster]

Re: Ricoh PRO 1356

you said no SC codes, looks like plenty in history, lots of recent jams as well.

Sorry but the codes are from today because i am trying something.

[slimslob]

Re: Ricoh PRO 1356

Sorry but the codes are from today because i am trying something.

I see a large count of J000, jam at power on, and J115, finisher shift motor malfunction. You also have a SC 750, shift motor error, listed from yesterday. It would appear that you have a problem with the finisher shift motor or associated mechanism.

From the J000 I would say that you have a flaky door switch, possibly on the finisher. Either that or you suffer frequent power problems.

[kopirmaster]

Re: Ricoh PRO 1356

Problem fixed finally !
replaced stepper motor who moves shaft for joggers.
Thanks to all for every suggestion .
Good day

[Dan G]

Re: Ricoh PRO 1356

Problem fixed finally !
replaced stepper motor who moves shaft for joggers.
Thanks to all for every suggestion .
Good day

make sure that shaft is cleaned and lightly lubed as well it needs to slide smoothly