Finding previous tech SP access code

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  • JayPaul
    Trusted Tech

    250+ Posts
    • Oct 2012
    • 305

    #16
    Re: Finding previous tech SP access code

    Sorry so I'm just reading this again now and you mean the actual code just to get into SP mode (8****2)
    I honestly didn't even know you could change that... I can't see myself ever doing that unless some idiot customer googled it and figured out how to get into sp mode so they could 'have a play around' but nearly 9 years in the game never had anyone do that so far

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37168

      #17
      Re: Finding previous tech SP access code

      Originally posted by JayPaul
      Sorry so I'm just reading this again now and you mean the actual code just to get into SP mode (8****2)
      I honestly didn't even know you could change that... I can't see myself ever doing that unless some idiot customer googled it and figured out how to get into sp mode so they could 'have a play around' but nearly 9 years in the game never had anyone do that so far
      Or a tech from a competitor gets it from one of the threads here where some idiot has posted it in plain text and sabotages your machine.

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      • JayPaul
        Trusted Tech

        250+ Posts
        • Oct 2012
        • 305

        #18
        Re: Finding previous tech SP access code

        You would have to be really low to do that. I mean surely you would have to go into your competitors customers office, pretend you have a legit reason to be using their machine, wreck it, then leave in the hopes they can't fix it. So then your sales guy can say these guys suck let us sell you a machine, then you show up to service it and they say 'wait a minute you are the guy that ruined our old machine'
        Can't say I would do it, for a start morally and secondly so risky if you were found out.
        Has this happened to you?

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        • zed255
          How'd ya manage that?

          1,000+ Posts
          • Dec 2009
          • 1024

          #19
          Re: Finding previous tech SP access code

          We have clients who for security reasons set admin and supervisor passwords, changing them regularly, and have also insisted on a non-default SP mode, so there can be valid reasons to change it. We just don't do it on a whim.

          And, no, we have never had a known case of sabotage.

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          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37168

            #20
            Re: Finding previous tech SP access code

            Originally posted by JayPaul
            You would have to be really low to do that. I mean surely you would have to go into your competitors customers office, pretend you have a legit reason to be using their machine, wreck it, then leave in the hopes they can't fix it. So then your sales guy can say these guys suck let us sell you a machine, then you show up to service it and they say 'wait a minute you are the guy that ruined our old machine'
            Can't say I would do it, for a start morally and secondly so risky if you were found out.
            Has this happened to you?
            I have seen instances where Susie Q's boy friend has worked for a competitor.

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            • JayPaul
              Trusted Tech

              250+ Posts
              • Oct 2012
              • 305

              #21
              Re: Finding previous tech SP access code

              I mean we have one of the worst competitors ever, our ex 2 best sales guys, built up their own company while still working for us, sneakily signing all the deals over the their company, they had our entire database and really done us over. It was only by luck, 1 of them drunkenly emailed our boss about something, except he did it from his secret copmany email address. It only took 10 minutes to put 2 and 2 together then but huge damage was done. They have relentlessly been trying to steal our customers since, that was about 3-4 years ago and they still do it. They are the only people I could imagine sending engineers to mess up our machines and even then I'm pretty sure I'd catch them out. Anyway i'll shut up now, I've driven the conversation away from resolving the problem at hand.

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              • skynetto
                Trusted Tech

                250+ Posts
                • Sep 2012
                • 257

                #22
                Re: Finding previous tech SP access code

                Guys the problem is that the SP to dump NVRAM data is not available in Factory mode. Thats why we need an EEPROM reader.

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                • zed255
                  How'd ya manage that?

                  1,000+ Posts
                  • Dec 2009
                  • 1024

                  #23
                  Re: Finding previous tech SP access code

                  Originally posted by skynetto
                  Guys the problem is that the SP to dump NVRAM data is not available in Factory mode. Thats why we need an EEPROM reader.
                  Interesting, I honestly never looked. I knew some SPs were not accessible in Factory mode but never bothered to take a comprehensive survey of which ones,

                  Comment

                  • Elmo
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Feb 2010
                    • 541

                    #24
                    Re: Finding previous tech SP access code

                    Hi all
                    Im looking for some advice/help
                    i have a few ex lease MPC5504ex that have service lock enabled and have had both supervisor and admin passwords changed and iam unable to get this information from them
                    i want to data dump the nv to see if i can edit the passwords and gain access to the machine
                    i have a machine that ive cleared passwords in sp mode so i can back up that nv to sd card and use that as my guide to what i need to edit

                    so advise
                    what is a good eprom reader and program to use to read then write back to the nv
                    i HxD to edit the file is that ok

                    when nv uploaded to sd from machine i get xxxx.nv file
                    when using a reader on nv chip i get xxxxx.bin file
                    does this cause any issue?

                    Thanks in advance for any advice

                    This is Only To Allow Me To Gain Access to The Machine's via supervisor or admin password change
                    I Used To Live To Fix Things Now i Fix Things To Live

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                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37168

                      #25
                      Re: Finding previous tech SP access code

                      Originally posted by Elmo
                      Hi all
                      Im looking for some advice/help
                      i have a few ex lease MPC5504ex that have service lock enabled and have had both supervisor and admin passwords changed and iam unable to get this information from them
                      i want to data dump the nv to see if i can edit the passwords and gain access to the machine
                      i have a machine that ive cleared passwords in sp mode so i can back up that nv to sd card and use that as my guide to what i need to edit

                      so advise
                      what is a good eprom reader and program to use to read then write back to the nv
                      i HxD to edit the file is that ok

                      when nv uploaded to sd from machine i get xxxx.nv file
                      when using a reader on nv chip i get xxxxx.bin file
                      does this cause any issue?

                      Thanks in advance for any advice

                      This is Only To Allow Me To Gain Access to The Machine's via supervisor or admin password change
                      Considering that this thread is almost a year and a half old, start a new one.

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