Savin/Ricoh MP C3333 SC 492

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  • thurmmy
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2016
    • 102
    #1

    Savin/Ricoh MP C3333 SC 492

    I've got kind of a weird problem. It started out as a yellow toner end/bad toner pump problem. I put in a cyan pump, it was what I had, and that resolved the no yellow toner problem. After that I went to do ACC and my chart printed out had black, some magenta but no cyan or yellow. Removed pcu's and they all had toner in the hoppers. The SMC says I am getting sc 492s. I can print out the chart on the ACC 1st will come out bad, immediately do another and it comes out perfect. Print out another, its bad. Like every other one. I swapped out the ITB unit, replaced the H.V.P.S. with new one. Still the same. The customer came in overnight and printed say 10 color prints from computer, 1st 5 were good then next 5 no color. Also I had put in new paper transfer roller. There is no problems with B/W copies/prints. Any ideas? I have looked at the contacts for ITB and don't see anything abnormal.
    Tags: color, itb, toner, yellow
    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393
      #2
      Re: Savin/Ricoh MP C3333 SC 492

      Originally posted by thurmmy
      I've got kind of a weird problem. It started out as a yellow toner end/bad toner pump problem. I put in a cyan pump, it was what I had, and that resolved the no yellow toner problem. After that I went to do ACC and my chart printed out had black, some magenta but no cyan or yellow. Removed pcu's and they all had toner in the hoppers. The SMC says I am getting sc 492s. I can print out the chart on the ACC 1st will come out bad, immediately do another and it comes out perfect. Print out another, its bad. Like every other one. I swapped out the ITB unit, replaced the H.V.P.S. with new one. Still the same. The customer came in overnight and printed say 10 color prints from computer, 1st 5 were good then next 5 no color. Also I had put in new paper transfer roller. There is no problems with B/W copies/prints. Any ideas? I have looked at the contacts for ITB and don't see anything abnormal.
      Mpc3333 never heard of that machine quote correct machine and if you have samples would help
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

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        • thurmmy
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2016
          • 102
          #3
          Re: Savin/Ricoh MP C3333 SC 492

          The C3333 is a little brother to the C5000.

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            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393
              #4
              Re: Savin/Ricoh MP C3333 SC 492

              Originally posted by thurmmy
              The C3333 is a little brother to the C5000.
              Can't wait to see a MPC3333 I think you mean mpc3300 best to know your machines 1st sc492 is a transfer assy problem still good to post samples we would help the guys out a bit more.
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

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                • thurmmy
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Aug 2016
                  • 102
                  #5
                  Re: Savin/Ricoh MP C3333 SC 492

                  MP C3333 samples.pdfsample

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                    • thurmmy
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Aug 2016
                      • 102
                      #6
                      Re: Savin/Ricoh MP C3333 SC 492

                      Savin version of C3300

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                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35063
                          #7
                          Re: Savin/Ricoh MP C3333 SC 492

                          Originally posted by thurmmy
                          [ATTACH]45090[/ATTACH]sample
                          You may have a problem with the laser shutter. Or the lift for the color transfer rollers. Considering that the MP C3300 launched 10/14/2008 you might be better off to replace the dinosaur. The need repair parts might not be available.

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                            • mga
                              Copier Technician

                              Site Contributor
                              1,000+ Posts
                              • Dec 2010
                              • 1393
                              #8
                              Re: Savin/Ricoh MP C3333 SC 492

                              Originally posted by slimslob
                              You may have a problem with the laser shutter.
                              Good idea
                              Also check white grounding cables at rear of itb assy we've had a couple wire's shorting out giving funny codes
                              Regards Mark

                              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                              https://copierservices.simdif.com

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                                • thurmmy
                                  Trusted Tech

                                  Site Contributor
                                  100+ Posts
                                  • Aug 2016
                                  • 102
                                  #9
                                  Re: Savin/Ricoh MP C3333 SC 492

                                  I guess that's possible but wouldn't I be getting a SC for that. Also, I know my machine, I installed it new and have been working on it for 11 years.

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                                    • thurmmy
                                      Trusted Tech

                                      Site Contributor
                                      100+ Posts
                                      • Aug 2016
                                      • 102
                                      #10
                                      Re: Savin/Ricoh MP C3333 SC 492

                                      As stated 2 different ITB units. Its weird that it happened after replacing toner pump.

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                                        • mga
                                          Copier Technician

                                          Site Contributor
                                          1,000+ Posts
                                          • Dec 2010
                                          • 1393
                                          #11
                                          Re: Savin/Ricoh MP C3333 SC 492

                                          Originally posted by thurmmy
                                          I guess that's possible but wouldn't I be getting a SC for that. Also, I know my machine, I installed it new and have been working on it for 11 years.
                                          Slimslob has given some good advice check it out and may be try another transfer unit
                                          Regards Mark

                                          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                                          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                                          https://copierservices.simdif.com

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                                            • slimslob
                                              Retired

                                              Site Contributor
                                              25,000+ Posts
                                              • May 2013
                                              • 35063
                                              #12
                                              Re: Savin/Ricoh MP C3333 SC 492

                                              Originally posted by thurmmy
                                              I guess that's possible but wouldn't I be getting a SC for that. Also, I know my machine, I installed it new and have been working on it for 11 years.
                                              Color transfer rollers not being lifted could cause SC492. It will definitely cause the second page of the samples you posted.

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                                                • thurmmy
                                                  Trusted Tech

                                                  Site Contributor
                                                  100+ Posts
                                                  • Aug 2016
                                                  • 102
                                                  #13
                                                  Re: Savin/Ricoh MP C3333 SC 492

                                                  This makes the most sense, thanks. I will be back over there in the morning.

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                                                    • mga
                                                      Copier Technician

                                                      Site Contributor
                                                      1,000+ Posts
                                                      • Dec 2010
                                                      • 1393
                                                      #14
                                                      Re: Savin/Ricoh MP C3333 SC 492

                                                      Originally posted by thurmmy
                                                      As stated 2 different ITB units. Its weird that it happened after replacing toner pump.
                                                      Sorry missed the ITB replacement you sure you haven't damaged or knocked something on rear frame where pumps are then.
                                                      Regards Mark

                                                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                                                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                                                      https://copierservices.simdif.com

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                                                        • FrohnB
                                                          Service Manager

                                                          Site Contributor
                                                          1,000+ Posts
                                                          • Jul 2017
                                                          • 1919
                                                          #15
                                                          Re: Savin/Ricoh MP C3333 SC 492

                                                          Originally posted by mga
                                                          Mpc3333 never heard of that machine quote correct machine and if you have samples would help
                                                          C3333 is the Savin Number for the Ricoh C3300.
                                                          Omertà

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