Ricoh MP C2500 Bridge Unit not working

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  • taltmeyer
    Junior Member
    • Mar 2019
    • 8

    Ricoh MP C2500 Bridge Unit not working

    Hi,

    I have 2 machines, one of them recently aquired for parts wich the older machine is lacking.
    The aquired machine has an defective polygon motor and stemming from that a defective R157
    SMD resisistor (0 Ohm) on the BICU on the 24V line going out to the polygon motor and the display
    background illumination.

    On that machine is an installed and working bridge unit and an 1000 page finisher.
    The older machine has no bridge unit and no finisher installed.

    Now the problem:

    When installing that working bridge unit (and the finisher) to the older machine, the motor of
    the bridge unit won't start (SP-5-804-153/155 output check). The junction gate solenoid (SP-5-804-158) works.

    On the recently aquired machine the bridge unit works every output test without any problems.

    The next thing i did was swapping the IOB (controls the bridge unit) between the two machines,
    but without success.

    May it be necessary to "activate" the bridge option on the older machine (i didn't find anything in
    the service manual)?

    Or maybe this is a connector problem on the female bridge unit connector of the older machine,
    or a wire between the IOB and that connector maybe "nibbed"?

    Has someone had such a problem ?


    Kind regards, Thomas Altmeyer
  • 8T2
    Trusted Tech

    250+ Posts
    • Aug 2015
    • 257

    #2
    Re: Ricoh MP C2500 Bridge Unit not working

    No activating required as far as I remember it was just plug and play so think you should check connecter and connecting wires first

    Sent from my WAS-LX1 using Tapatalk

    Comment

    • fshead
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2356

      #3
      Re: Ricoh MP C2500 Bridge Unit not working

      i would sway connectors on working machine to non working unit,'maybe a pin is bent or pushed in...
      the microswitches go on these bridge unit but you would get door open on display

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: Ricoh MP C2500 Bridge Unit not working

        Originally posted by taltmeyer
        Hi,

        I have 2 machines, one of them recently aquired for parts wich the older machine is lacking.
        The aquired machine has an defective polygon motor and stemming from that a defective R157
        SMD resisistor (0 Ohm) on the BICU on the 24V line going out to the polygon motor and the display
        background illumination.

        On that machine is an installed and working bridge unit and an 1000 page finisher.
        The older machine has no bridge unit and no finisher installed.

        Now the problem:

        When installing that working bridge unit (and the finisher) to the older machine, the motor of
        the bridge unit won't start (SP-5-804-153/155 output check). The junction gate solenoid (SP-5-804-158) works.

        On the recently aquired machine the bridge unit works every output test without any problems.

        The next thing i did was swapping the IOB (controls the bridge unit) between the two machines,
        but without success.

        May it be necessary to "activate" the bridge option on the older machine (i didn't find anything in
        the service manual)?

        Or maybe this is a connector problem on the female bridge unit connector of the older machine,
        or a wire between the IOB and that connector maybe "nibbed"?

        Has someone had such a problem ?


        Kind regards, Thomas Altmeyer
        What's the older machine may not be compatible
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

        Comment

        • mikadonovan
          Senior Tech

          Site Contributor
          2,500+ Posts
          • May 2008
          • 2936

          #5
          Re: Ricoh MP C2500 Bridge Unit not working

          Originally posted by mga
          What's the older machine may not be compatible
          Good question. We have been assuming it is a C2500, and it may not be. The C2500 requires the BU 3000 bridge. Also would be a good idea to update the firmware to the latest and greatest which will probably still be old due to the age of the machine. I suppose old finisher firmware could cause this problem.
          NEVER ASSUME ANYTHING

          Comment

          • taltmeyer
            Junior Member
            • Mar 2019
            • 8

            #6
            Re: Ricoh MP C2500 Bridge Unit not working

            Hi,

            first i have to thank you for your suggestions.

            I've found the problem:

            Both machines are MP C2500's and they are not far from another (serial numbers like),
            so it was no compatibility problem...
            After i did fold out the controller/BICU frame, the solution was really obvious....
            It was a factory assembly error, the lower of the two connectors going to the female bridge
            connector was partly out of the other connectors housing.

            No complete connection to the motor side of the bridge's controller board!

            Kind regards,
            Thomas Altmeyer

            PS: Can someone possibly send me the latest available firmware files for these machines please?

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35061

              #7
              Re: Ricoh MP C2500 Bridge Unit not working

              Originally posted by taltmeyer
              Can someone possibly send me the latest available firmware files for these machines please?
              Please read and understand the Forum Rules. Firmware for Ricoh is the intellectual property of Ricoh.

              Comment

              • taltmeyer
                Junior Member
                • Mar 2019
                • 8

                #8
                Re: Ricoh MP C2500 Bridge Unit not working

                Originally posted by slimslob
                Please read and understand the Forum Rules. Firmware for Ricoh is the intellectual property of Ricoh.
                Sorry, i didn't think about it.

                Isn't it legal, since i'm owning these two machines, to get a software update from a Ricoh partner?

                Kind regards,
                Thomas Altmeyer
                Last edited by taltmeyer; 03-04-2020, 11:17 PM.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35061

                  #9
                  Re: Ricoh MP C2500 Bridge Unit not working

                  Originally posted by taltmeyer
                  Sorry, i didn't think about it.

                  Isn't it legal, since i'm owning these two machines, to get a software update from a Ricoh partner?

                  Kind regards,
                  Thomas Altmeyer
                  General rule 5. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.

                  Comment

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