[Misc] Ricoh 3001- SP Mode Problem

[johnCfu]

Hi guys

I have a Ricoh 3001 with a strange problem. i try to access SP Mode with Yellow-107-Red, i hear the beep but nothing comes up at the screen.
Any ideas what to do..?? do i have to change something..? Bicu, Controller..?

Thanks in advance

[FrohnB]

Re: Ricoh 3001- SP Mode Problem

Hi guys

I have a Ricoh 3001 with a strange problem. i try to access SP Mode with Yellow-107-Red, i hear the beep but nothing comes up at the screen.
Any ideas what to do..?? do i have to change something..? Bicu, Controller..?

Thanks in advance

Make sure that "Service Mode Lock" isn't enabled in Administrator Tools.
If you have a "login" button at the top-right of screen when you press "User Tools/ Counter", then try logging in using "admin" for username, and leaving password blank.
User tools --> System Settings --> Administrator Tools --> Scroll down until you find Service mode lock.

EDIT: You Must be logged in as admin for "Service Mode Lock" to even be displayed in "admin tools".
User tools --> System Settings --> Administrator Tools --> Administrator Authentication Management --> Select Machine Management and Turn ON authentication --> Highlight "Maintenance" and "Administrator tools" --> hit OK. Now when you exit out of those windows, once you get back to the first "User tools" screen a "Login" button should appear next to "Exit".

[8T2]

Re: Ricoh 3001- SP Mode Problem

Also check to make sure printer is not in stored jobs list screen

Sent from my WAS-LX1 using Tapatalk

[mga]

Re: Ricoh 3001- SP Mode Problem

Hi guys

I have a Ricoh 3001 with a strange problem. i try to access SP Mode with Yellow-107-Red, i hear the beep but nothing comes up at the screen.
Any ideas what to do..?? do i have to change something..? Bicu, Controller..?

Thanks in advance

Try disconnect network cable then reboot machine with cable out

[davel]

[johnCfu]

Re: Ricoh 3001- SP Mode Problem

Make sure that "Service Mode Lock" isn't enabled in Administrator Tools.
If you have a "login" button at the top-right of screen when you press "User Tools/ Counter", then try logging in using "admin" for username, and leaving password blank.
User tools --> System Settings --> Administrator Tools --> Scroll down until you find Service mode lock.

EDIT: You Must be logged in as admin for "Service Mode Lock" to even be displayed in "admin tools".
User tools --> System Settings --> Administrator Tools --> Administrator Authentication Management --> Select Machine Management and Turn ON authentication --> Highlight "Maintenance" and "Administrator tools" --> hit OK. Now when you exit out of those windows, once you get back to the first "User tools" screen a "Login" button should appear next to "Exit".

i went to user tools, Login button was already there. I logged in and then hit system settings, weird thing, only one tab appears with administrator tools and only system lock mode as an option nothing else at all. well it was ON, i turned it off but nothing. it does the same thing exactly.

[johnCfu]

Re: Ricoh 3001- SP Mode Problem

Try disconnect network cable then reboot machine with cable out

there is no network cable attached.

[johnCfu]

Re: Ricoh 3001- SP Mode Problem

Also check to make sure printer is not in stored jobs list screen

Sent from my WAS-LX1 using Tapatalk

i cant access printer que because i have an error sc582. that is why i want access to service mode, to reset it.

[ABS tect]

Re: Ricoh 3001- SP Mode Problem

i cant access printer que because i have an error sc582. that is why i want access to service mode, to reset it.

Is firmware up to date?

If you just want to deal with the code, SC 582 is an IH inverter problem, do you have another fuser around you can put in to see if hopefully its a quick fix?

[slimslob]

Re: Ricoh 3001- SP Mode Problem

i cant access printer que because i have an error sc582. that is why i want access to service mode, to reset it.

You would have saved a couple of days had you mentioned the SC582 as your problem in the first place. Most likely either the IH coil is open or the IH thermostat is popped. You can check continuity for both by disconnecting them from the IH inverter board. If either check open, replace the IH coil assembly. If both check good, replace the IH inverter.

[mga]

Re: Ricoh 3001- SP Mode Problem

You would have saved a couple of days had you mentioned the SC582 as your problem in the first place. Most likely either the IH coil is open or the IH thermostat is popped. You can check continuity for both by disconnecting them from the IH inverter board. If either check open, replace the IH coil assembly. If both check good, replace the IH inverter.

Very common could need replacing one or both best to upgrade as price on new parts way out value machine