MP3054 memory issue

[GeorgeBest]

Hi,

Got a customer that complains about the memory of his machine.
He prints only in security modus and many prints are being saved.

Now he asked if we can enlarge the memory capacity for his prints.
Is there a mode for enlarge this capacity through a bit setting or does it need
new hardware such as a DIMM module or HDD

Thanks in advance

gr George

[zed255]

Re: MP3054 memory issue

I couldn't find the capacity of the locked print feature in either the service manual nor the product support guide, but historically Ricoh has had a limitation of 100 jobs and 2000 pages total for all jobs, whichever occurs first. There is to my knowledge no way to expand this, it is a design decision.

I have clients using the locked print that run out of space due to abandoned jobs. I set the auto delete jobs to 24 hours / 1 day. If they sent a job and can't pick it up inside of a full day it wasn't that important.

[Zeldaman]

Re: MP3054 memory issue

Hi there!
Printer Bit Sw 5: set Bit 4 to 1 - 1000jobs go on the HDD ( when 0 its only 100).
Hope this helps, Happy Eastern and stay healthy !!!
Greetings...

[zed255]

Re: MP3054 memory issue

Well Zeldaman, you learned me something. Any idea if that changes the number of stored pages or if the 2000 page limit stands?

[Zeldaman]

Re: MP3054 memory issue

Hi there!
Sorry they only talk about jobs, not pages etc..
Greetings...

[slimslob]

Re: MP3054 memory issue

As Zeldaman indicated indicated all saved job are saved on the HDD. Regardless of the HDD size, the amount of space allocated for saving jobs is the same.

You are doing your customer a disservice by allowing him to save jobs on the MFP without first warning them that should a HDD error occur, they will have lost what ever they have stored.