MPC2503 slightly red glow . . .

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 517

    #1

    MPC2503 slightly red glow . . .

    Hi,

    When making a color copy or color print there is a minimum slightly red glow/background !
    I've already changed the PCU and the Developer unit Magente for a new one.

    Still, but less then before, a small glowing red background in the color mode.
    Mostley this sort problems are solved by changing the M unit, not now . .

    Any Ideas? High voltage? ITB? Contacts?
    soon will be visting customer.

    Thanks in advance

    Greetz G
  • ridgemill
    Trusted Tech

    100+ Posts
    • Sep 2017
    • 180

    #2
    Re: MPC2503 slightly red glow . . .

    Is it an even background?

    When replacing the PCU did you re-attach the rear plate? If this is missing it can cause a background to appear.
    Also, make sure you enter the coefficient of the new drum in SP2-005-237.

    It is easy to miss these two, even after fitting these drums a hundred times.

    If the problem persists between different drum units, perhaps a shading error?
    Make sure the white reference, optics, and laser are cleaned. Perform a memory clear on Printer Application, to reset the ACC, then re-perform the ACC and do a test print. If that looks good, do the same with the Copier Application, but make sure you take note of their Copier settings first.

    If you get a chance, either print off the Printer SP colour test pattern, or get the customer to, and post it here.

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: MPC2503 slightly red glow . . .

      Originally posted by GeorgeBest
      Hi,

      When making a color copy or color print there is a minimum slightly red glow/background !
      I've already changed the PCU and the Developer unit Magente for a new one.

      Still, but less then before, a small glowing red background in the color mode.
      Mostley this sort problems are solved by changing the M unit, not now . .

      Any Ideas? High voltage? ITB? Contacts?
      soon will be visting customer.

      Thanks in advance

      Greetz G
      Was they new oem parts rear plastic plate near dev gear needs to be on
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

      Comment

      • GeorgeBest
        Senior Tech

        500+ Posts
        • Jul 2009
        • 517

        #4
        Re: MPC2503 slightly red glow . . .

        Yes OEM parts and the plate is on . . .

        Originally posted by mga
        Was they new oem parts rear plastic plate near dev gear needs to be on

        Comment

        • GeorgeBest
          Senior Tech

          500+ Posts
          • Jul 2009
          • 517

          #5
          Re: MPC2503 slightly red glow . . .

          Did not do the SP2-005-237 input, easy to miss as you said
          But I've heard that when you change the drum together with the developer the input is not necessary?

          Originally posted by ridgemill
          Is it an even background?

          When replacing the PCU did you re-attach the rear plate? If this is missing it can cause a background to appear.
          Also, make sure you enter the coefficient of the new drum in SP2-005-237.

          It is easy to miss these two, even after fitting these drums a hundred times.

          If the problem persists between different drum units, perhaps a shading error?
          Make sure the white reference, optics, and laser are cleaned. Perform a memory clear on Printer Application, to reset the ACC, then re-perform the ACC and do a test print. If that looks good, do the same with the Copier Application, but make sure you take note of their Copier settings first.

          If you get a chance, either print off the Printer SP colour test pattern, or get the customer to, and post it here.

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: MPC2503 slightly red glow . . .

            Have you any pdf samples
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • GeorgeBest
              Senior Tech

              500+ Posts
              • Jul 2009
              • 517

              #7
              Originally posted by mga
              Have you any pdf samples

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #8
                Re: MPC2503 slightly red glow . . .

                Originally posted by GeorgeBest
                Did not do the SP2-005-237 input, easy to miss as you said
                But I've heard that when you change the drum together with the developer the input is not necessary?
                incorrect

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36986

                  #9
                  Re: MPC2503 slightly red glow . . .

                  Did the problem start before or after you replaced the Magenta PCDU?

                  Comment

                  • GeorgeBest
                    Senior Tech

                    500+ Posts
                    • Jul 2009
                    • 517

                    #10
                    Re: MPC2503 slightly red glow . . .

                    before . . . and after

                    Originally posted by slimslob
                    Did the problem start before or after you replaced the Magenta PCDU?

                    Comment

                    • Mark Bbb
                      Service Manager

                      1,000+ Posts
                      • Jun 2012
                      • 1662

                      #11
                      Re: MPC2503 slightly red glow . . .

                      I would start with checking all the SP settings for color, cleaning the ID sensors, replacing the cleaning unit and do an automatic color calibration (perhaps this first).

                      Comment

                      • Zeldaman
                        Senior Tech

                        500+ Posts
                        • Mar 2011
                        • 946

                        #12
                        Re: MPC2503 slightly red glow . . .

                        Hi there!
                        There were some important FW-updates for the 20th METIS-series. First at all: clean the optics & ITB-sensors, update to the newest FW & then do ACC.
                        No sp-input when changing the PCDU, but if you change dev-unit & pcu you must input the sp-code .
                        Greetings...

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 36986

                          #13
                          Re: MPC2503 slightly red glow . . .

                          Originally posted by GeorgeBest
                          before . . . and after
                          Then the problem is with the machine not the PCDU. Try your Best to find it George.

                          Comment

                          • GeorgeBest
                            Senior Tech

                            500+ Posts
                            • Jul 2009
                            • 517

                            #14
                            Re: MPC2503 slightly red glow . . .

                            Eventually I changed the SP2005-237 in another value then was given. Gave it a higher value, the red background disappeared.
                            thanks for the input everyone

                            Originally posted by slimslob
                            Then the problem is with the machine not the PCDU. Try your Best to find it George.

                            Comment

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