MPC3003 only waiting display . .

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 520
    #1

    MPC3003 only waiting display . .

    Hi,

    strange thing here, customer called for a display that freezes on " still waiting"
    Machine did not shut off, only when holding the shut off button for more then 5sec

    Replaced the controll board, swapped the NVRAM, did not the 5824 because of the freez

    Now the machine is coming on ready, but after 10sec it generates a SC995-01
    When I look at 5811, there are 2 options; 5811-02 and 5811-04 , both given the right seriel nm
    Also checked the 5985, NIC and USB are on '1'

    did try to swap the Bicu that belonged to the controller board, but same results.
    Finally, after 2 hours of swetting I left . . . .

    What is going wrong here ?
    any tips?

    Thanks in advance
    Tags: board, display, shut, waiting
    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931
      #2
      Re: MPC3003 only waiting display . .

      I have had that "waiting" indication a few times over the years on different models where the machine is locked up, and it was always the HDD.
      NEVER ASSUME ANYTHING

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393
          #3
          Re: MPC3003 only waiting display . .

          Originally posted by mikadonovan
          I have had that "waiting" indication a few times over the years on different models where the machine is locked up, and it was always the HDD.
          +1 hdd
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798
              #4
              Re: MPC3003 only waiting display . .

              Originally posted by mikadonovan
              I have had that "waiting" indication a few times over the years on different models where the machine is locked up, and it was always the HDD.
              +2

                Comment

                • GeorgeBest
                  Senior Tech

                  500+ Posts
                  • Jul 2009
                  • 520
                  #5
                  Re: MPC3003 only waiting display . .

                  Agree, but no waiting anymore, just the SC995-01 . . . .

                  Originally posted by mikadonovan
                  I have had that "waiting" indication a few times over the years on different models where the machine is locked up, and it was always the HDD.

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393
                      #6
                      Re: MPC3003 only waiting display . .

                      I would put all the original boards back on including the correct eprom on the bicu and nvram. Then just replace new hdd
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798
                          #7
                          Re: MPC3003 only waiting display . .

                          Originally posted by mga
                          I would put all the original boards back on including the correct eprom on the bicu and nvram. Then just replace new hdd
                          +1 brother

                            Comment

                            • illude2
                              Technician
                              • Mar 2016
                              • 30
                              #8
                              Re: MPC3003 only waiting display . .

                              Originally posted by GeorgeBest
                              Agree, but no waiting anymore, just the SC995-01 . . . .
                              Ran into the 995 the other day on an 04' series. Ended up needing a main controller. Even tested a working main controller in the machine and it would not work. New board worked fine. Put the 995 board back in the original machine and it also worked fine.

                                Comment

                                • aktasson
                                  Trusted Tech

                                  100+ Posts
                                  • Feb 2017
                                  • 201
                                  #9
                                  Re: MPC3003 only waiting display . .

                                  Originally posted by GeorgeBest
                                  Hi,

                                  strange thing here, customer called for a display that freezes on " still waiting"
                                  Machine did not shut off, only when holding the shut off button for more then 5sec

                                  Replaced the controll board, swapped the NVRAM, did not the 5824 because of the freez

                                  Now the machine is coming on ready, but after 10sec it generates a SC995-01
                                  When I look at 5811, there are 2 options; 5811-02 and 5811-04 , both given the right seriel nm
                                  Also checked the 5985, NIC and USB are on '1'

                                  did try to swap the Bicu that belonged to the controller board, but same results.
                                  Finally, after 2 hours of swetting I left . . . .

                                  What is going wrong here ?
                                  any tips?

                                  Thanks in advance
                                  Another suggestion... check all paper cassettes, take them all out and have a look inside to all trays for paper leftovers. Same issue two time with squeezed paper in tray 2 arround cassette sensors. Good luck.

                                    Comment

                                    • skinnyb
                                      Trusted Tech

                                      250+ Posts
                                      • Jul 2008
                                      • 291
                                      #10
                                      Re: MPC3003 only waiting display . .

                                      Originally posted by aktasson
                                      Another suggestion... check all paper cassettes, take them all out and have a look inside to all trays for paper leftovers. Same issue two time with squeezed paper in tray 2 arround cassette sensors. Good luck.
                                      Yes this all day. Has happened to me twice.... Replaced boards and all kinds of stuff. There was a certain firmware (can't remember which one) that had a bug and this is the symptom if the trays are over filled or have paper stuck in the mechanism... I would look at the paper trays and if you find that just put all the boards back and then should (fingers crossed) be back to normal. Then if it is fixed, do a full firmware update...

                                      Sent from my LM-V405 using Tapatalk

                                        Comment

                                        • GeorgeBest
                                          Senior Tech

                                          500+ Posts
                                          • Jul 2009
                                          • 520
                                          #11
                                          Re: MPC3003 only waiting display . .

                                          eventually I did place some new NVRAM's, got an SC995-02, entered the seriel number. machine started up quickly and ran with no problems . . . . .

                                          Originally posted by skinnyb
                                          Yes this all day. Has happened to me twice.... Replaced boards and all kinds of stuff. There was a certain firmware (can't remember which one) that had a bug and this is the symptom if the trays are over filled or have paper stuck in the mechanism... I would look at the paper trays and if you find that just put all the boards back and then should (fingers crossed) be back to normal. Then if it is fixed, do a full firmware update...

                                          Sent from my LM-V405 using Tapatalk

                                            Comment

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